We think you are in Victoria. If not please click 'Change'

In your state, you are required to confirm you wish to access this information. Please enter 'QLD' or 'WA' in the field below to continue.

No thanks

Audi, Skoda and Volkswagen Potential Class Action

Low angle view of car | Shine Lawyers

Shine Lawyers is examining claims against Audi, Skoda and Volkswagen following US class actions, alleging that several vehicles have a defective timing chain, which can cause catastrophic engine failure.

Volkswagen, Skoda and Audi vehicles that contain 1.8L and 2.0L TSI and TFSI EA888 engines manufactured between 2008 and 2012 are the vehicles that have been identified as affected.

“We believe the timing chain defect is a major safety issue for drivers. The defect can potentially cause the vehicles to stop mid-journey placing the occupants of the affected vehicles in imminent risk of danger,” said Shine’s Class Actions Expert, Vicky Antzoulatos.

Similar actions have arisen in the US District Court in New Jersey and Florida.

Vehicles believed to be affected in Australia are:

Audi 2008 – 2012 Models:

  • A3
  • A4
  • A5
  • Q3
  • Q5
  • TT

Skoda 2008 – 2012 Models:

  • Octavia
  • Octavia RS
  • Skoda Superb

Volkswagen 2008 – 2012 Models:

  • Beetle
  • Eos
  • Golf GTi
  • Golf R
  • Jetta
  • Passat
  • Scirocco
  • Tiguan

“Our research indicates that there could be 300,000 of these vehicles currently on Australian roads. Many of these vehicles have already manifested the defect, but many may not have,” Ms Antzoulatos says.

“Given what we know about this issue from the US litigation, it is alarming that VW, Skoda and Audi have not sought to address this issue in Australia. They are potentially gambling with peoples’ lives. Drivers could be driving a faulty vehicle and be completely unaware of it. Drivers may also have incurred significant expenses having their vehicles repaired without being aware that the vehicles contain a major defect, being the timing chain tensioner.

We would encourage all drivers of the mentioned vehicles to register their concerns on our website,” warned Ms Antzoulatos.

To register, fill out the form below or call 13 11 99 with your concerns.

BACKGROUND

USA Litigation: In re: Volkswagen Timing Chain Product Liability Litigation

The VW and Audi vehicles are equipped with EA888 1.8L and 2.0L TSI petrol engines with engine codes CCTA or CBFA. The remaining Audi vehicles are equipped with EA888 1.8L and 2.0L TFSI engines designated with engine codes CAEB, CAEA, or CDNC. The plaintiff says all the engines with these five codes are versions of the EA888 engine and all use the same timing chain tensioning system. The affected vehicles manufactured for the Australian market are likely to have different engine codes manufactured for the US market.

The lawsuits allege Volkswagen represents in the warranty and maintenance schedules that the tensioning system is expected to last for about 120,000 miles without the need for repairs. The lawsuits say Volkswagen intentionally concealed the timing chain tensioner defects causing owners to spend a fortune to repair or replace the damaged engines. The out-of-pocket expenses can be thousands of dollars, an expense owners say they wouldn’t have to pay if Volkswagen would have admitted the truth about the defects.

It is also alleged Volkswagen knowingly concealed the defects for the purpose of increasing profit and selling cars. In addition, the lawsuit alleges Volkswagen and Audi have sent several technical service bulletins to dealers describing the problems that date back to as early as 2010.

It has also been alleged that Volkswagen has been aware of the defective nature of the timing chain tensioner for years but has failed to inform consumers of the defect and routinely blames the timing chain tensioner failure on improper maintenance. It has been further alleged that in late 2012, a production change was implemented to remedy the defect but Volkswagen failed to inform consumers of the production change.

The defect

The timing chain links the crankshaft to the camshaft and, when properly tensioned, ensures the valves and the pistons operate in sync. When the timing chain fails, the valves will begin to collide with the pistons and the engine may begin to rattle or fail to start. Eventually, an improperly tensioned timing chain will cause catastrophic engine failure.

Cost of Engine Repair

One of the lead applicants in the US proceedings incurred USD 8,800 in repair costs due to the catastrophic engine failure in their vehicle.

Register Your Interest

Written by Shine Lawyers on . Last modified: April 26, 2018.

Join the discussion

Share this article:

  • Moira Williamson wrote:

    Will Audi recall these vehicles? Does it matter that I bought my car second hand privately? My car currently has 101,000 km. It is an Audi A3 Tfsi Ambition convertible

    • Shine Lawyers wrote:

      Hi Moira, we’re still in the investigation stage so I would recommend registering your details on the form above and our Class Action team will be able to keep you informed as things develop. ~Steph.

    • Paul Santarelli wrote:

      Hi Moria,

      You need to have the timing chain tensioner replaced asap. Mine failed & it’s a $6-9K repair job if it damages the engine. Replacement should cost approx. between $1,200-$2,000 I believe.

      Paul

    • Zoran wrote:

      Go and get the chain and chain tensioner replaced. Do it in Audi service, i would recommend Audi Zagame, stay away from Audi Penfold Burwood. Pay for it and if this goes thru , you get your money back. If not, you saved yourself 7-8000.. it cost me to repair/rebuild the engine 7300 with non genuine parts. Was quoted 9800 with genuine Audi parts. No matter what, replace the chain and tensioner, it should not cost more than 2k. My chain and tensioner failed at 120k only. Always serviced at Audi and still they won’t do anything about it and on top of that arrogantly claimed that chain stretching it’s not chain failure!

    • Tanya wrote:

      My Audi A3 convertible has just done this at 64,000 ks. It is currently get looked at as this is the suspected problem. Services were up to date!

    • Tanya wrote:

      My Audi A3 convertible has just done this at 64,000 ks. It is currently get looked at as this is the suspected problem. Services were up to date

  • Demetri Giannopoulos wrote:

    Recently purchased 2011 golf with 46000km..as a second family car.

    A friend of mine sent me this link..car seems to be fine till now but I’m not a mechanic and not sure what the future holds re: this potential problem.

    • Shine Lawyers wrote:

      Thanks Demetri. I’d encourage you to register your interest (if you haven’t already) so our Class Actions team can keep you posted as this matter progresses. ~Steph.

    • Zoran wrote:

      The car will drive perfectly until it fails. One thing that i noticed after it was rebuilt, it runs smoothly in idle when cold. Previously it was running very rough in idle when cold. I don’t know if this is indication of loose timing chain or failing tensioner but after the engine was rebuilt, it runs smooth in idle. Hope this helps.

  • David Kee wrote:

    Could not enter purchase date for my car in the registration form which was limited to 2013 or earlier. I purchased my A6 3.2 v6 petrol in 2015 and it failed 6 months ago with 108000km on the clock.

    • Shine Lawyers wrote:

      Hi David, for the A6 the vehicles believed to be affected were the 2010-2012 models. Did you submit your details without the purchase date anyway? If so, our New Client Team will be able to let you know if we can help with your particular situation. ~Steph.

      • David Kee wrote:

        Sorry but it won’t let me register without the purchase date. I have tried several formats but no joy.

        • Shine Lawyers wrote:

          Sorry about that David, I’d say that’s how it’s been set up by the web guys to capture all of the information we need. You can contact our New Client Team directly (contact details are here: http://bit.ly/Shine-contact) and they can keep a record of your details in case the dates under investigation relating to your particular model change, or let you know if we can help on an individual basis. ~Steph.

  • Gay Boaden wrote:

    Not another problem. !?? Have just had to replace the convertible roof on this car after the rear window fell out. VWA told me thay had “never had this problem”. But it couldn’t be repaired and they would fit a complete new roof for $11,500. They refused to help. I sourced an upholsterer who fitted a new roof purchased from VW’s suppliers in Germany for $3,700.

  • Jade wrote:

    My 09 q5 had the mechatronicsgo in the gear box a known issue to Audi and be at 100km now my timing chain went today at 139km so very disappointing

    • Shine Lawyers wrote:

      Sorry to hear that Jade. If you haven’t already, I would encourage you to submit your details to register your interest in joining the potential class action by clicking the “Enquire Now” button. ~Steph.

    • Paul Santarelli wrote:

      Hi Jade, I can do better than that. My 2009 A3 Ambition gearbox went at 40K & the timing chain destroyed the engine at 70K. Total cost around $14K.

  • Colan wrote:

    Please also look into other related issues, eg. gearbox and oil consumption.

  • Stefan wrote:

    Purchased my car October 2016. 2010 MK6 Volkswagen Golf GTI, tensioner failed 2 months after purchase at 74000kms. Cost me $9,500 to fix the engine.

    • Shine Lawyers wrote:

      Sorry to hear that Stefan. If you haven’t already, I would encourage you to submit your details to register your interest in joining the potential class action by clicking the “Enquire Now” button. ~Steph.

    • Ainsley wrote:

      Hi Stefan,
      I purchased my 2010 MK6 Golf GTI July last year and in September my timing chain tensioner failed. My parter did some extensive research on the issue and called someone from Volkswagen Australia Headquarters. A kind man he spoke to suggested we apply for goodwill as the Timing Chain Tensioner failing is a common problem. After 3 long months of my local Volkswagen Dealership having my car, they finally approved the goodwill and agreed to cover the estimated $14,000 of parts and labor. I highly suggest that you contact Volkswagen Australia Headquarters and asked to be reimbursed as they have admitted the common fault and are paying for the repairs (when people fight it).

      • Volkan wrote:

        Dear Ainsley
        Is it possible for you to write the person you have been in contact from VW Australia Headquarters.
        Regards

      • thanh quach wrote:

        wow vwa actually paid for the repair?!

      • Zoran wrote:

        Hi Ainsley,
        Would you by any chance have in writing from VW that timing chain tensioner is a common problem? I’m taking audi to VCAT now so it will be good to have that in writing.By the way, I fought with Audi for two months and they wont let it go.At the end they gave me a week to take the car out of the service and pay 1200$ inspection fee and if I dont take it ,they would have charged me 30$ storage fee per day! I had no other option than to fix the car. But they would not accept that the chain tensioner has failed but that chain itself stretched ( but not failed!) and caused the catastrophic failure.

  • George wrote:

    Are other models including the 2.0L TDI 132 KW multivan included in this? And what if I purchased my vehicle in 2017?
    Thanks
    Regards

    • Shine Lawyers wrote:

      Hi George, we have not at this time finalised the model or build years affected, however, if your vehicle has an EA 888 engine, it is likely that that it will be included in a potential claim. ~Steph.

      • Alex E wrote:

        VW TSI 1.x models up til 2015 are affected too. Its a commonly known issue in Europe and VW applies goodwill policy to compensate. However the goodwill policy only applies if you have performed all service on the car in authorised workshops only. And they still refuse to properly aknowledge its a actual motor problem.

  • Jhonny wrote:

    audi best car design.

    • Colan wrote:

      At the finest.

  • Judith Halls wrote:

    Bought my Golf as a demo in March 2009. It has now done 140000 Kim’s and was thinking of trading. Do not want to give someone this problem
    Judy Halls

  • Ann Harrison wrote:

    This vehicle seems to be running ok at the moment. After reading the comments maybe i will have problems later on. Will vw recall these vehicles or will they deny there is a problem.

    • Shine Lawyers wrote:

      Hi Ann, if you have one of the vehicles that are believe to be affected I would encourage you to register your interest in the class action so that way you can be kept updated on the progression of the investigation and VW’s actions. ~Steph.

  • Briana wrote:

    I have a new car, i will use this, do i have any guarantee

    • Shine Lawyers wrote:

      Hi Briana, the potential class action is still in the investigation phase, but if you register your details we will be able to keep you updated. ~Steph.

  • Davinder Singh wrote:

    Hi i baught used audi q5 in 2015
    Dealer told me it was sold by audi in 2012 but when i renew rego its showing 2009 i am suffering lots of problem its consuming engine oil 1 lt after 300 km only which definatly faulty engine by audi but they refuse to repair
    But i check online lots of people suffer same problem before audi accept and told me they pay 90 percent of repair but after that they refuse because they told me its service not done by audi before but when i check all service done according to the log book by authorised dealer plz help me in this matter

    • Shine Lawyers wrote:

      Hi Davinder, sorry to hear about the issues you’re having with your car. If you get in touch with our New Client Team they will be able to get more information about the situation and let you know if we can help. You can find our contact details here: http://bit.ly/Shine-contact. ~Steph.

    • Maryann Turner wrote:

      Oil consumption was a big problem after buying 2009 A4 car at end of new car warranty period (luckily from a dealer). Audi inadvertently admitted that the car had had an oil consumption test previously for excessive use (the owners obviously decided to get rid of it) – car ended up having engine replaced (under used car warranty by VW dealer – great discussions and initial reluctance to do so); thank goodness for local mechanic who talked me through it, as well as liaising with Audi and VW dealer, and the the ABC program The Checkout. Last year husband’s A3 timing belt mechanism failed catastrophically – we didn’t want to pay above 9K for replacement – Audi not at all helpful – car essentially a write-off.

  • Gareth Glasgow wrote:

    Hi All. I have a TTs 2011 that I just picked up second hand. Will keep an eye on this thread. I have registered.

  • Bill Manning wrote:

    Hi ,,
    I purchased My 2010 Audi A5 coupe
    In January 2016. It had 34,00 ks on the clock. I was unable to put my purchase date in your online form? Will I still be able to join your class action?
    Cheers,
    Bill

    • Shine Lawyers wrote:

      Hi Bill, we’ve just updated the purchase date field so you will now be able to enter January 2016 as the purchase date of your 2010 Audi A5. ~Steph.

  • David Chapman wrote:

    No problems so far.

  • nick wrote:

    35 minutes filling out the information only to be met with “WE ARE EXPERIENCING TECHNICAL DIFFICULTIES PLEASE CALL US OR EMAIL US” aaarrrghhhhhhh

    • Shine Lawyers wrote:

      Hi Nick, sorry to hear you had issues submitting the form. I have spoken with the web team who have looked into any potential issue and confirmed that the form is now working ok. I’ll contact you directly about the issue you experienced / to get your details. ~Steph

      • nick wrote:

        OK no problem, thanks Steph. Also good on you guys for taking this on as it is a common problem which AUDI AUS denied any fault or responsibility for the recall or repair. My last AUDI purchase for sure.

  • Cora wrote:

    No problems yet

  • Anthony Evans wrote:

    So far so good

  • Hugh Coyle wrote:

    There is also a well documented problem with excessive oil consumption with these engines.
    Thought I was buying a quality piece of engineering but it is unbelievable that Audi have been aware of the engine faults for years and not addressed the problem.

  • Rob Anning wrote:

    My vehicle is a 2010, Skoda Octavia VRS Wagon, which shares the same engine as the Volkswagen and Audi.
    This vehicle is currently in being repaired for a fault with the timing chain and tensioner, with an expected repair bill if $1780.00. Fortunately I suspected the fault and stopped driving the vehicle before it caused major damage.

  • Peter Stanhope wrote:

    Last year our Touareg had a castrophic engine failure which cost us just short of $17,000 for a replacement engine. It suddenly failed while we were towing a caravan. We had to be towed to the nearest VW dealer. No idea why it failed.

  • Axel wrote:

    Skoda 1.8 and 2.0 TSI engines are affected as well, why are these not considered?

    • Shine Lawyers wrote:

      Thanks for the feedback Axel. We’re still in the investigation phase so haven’t settled the list of models, years and details of any potential claim. I will pass on your feedback to the Class Action team for further investigation. ~Steph.

  • Andrew Peake wrote:

    Recently had the P0016 OBD II code come up which is the precursor to the catastrophic failure of the tensioner and damage to engine. Hopefully the timing isn’t far out and hasn’t bent any valves, damaged pistons. will find out soon when its sent out to a mechanic.

  • Jerry Lewis wrote:

    I have a vw passat 2011 tsi 2.0 with a catastrophic engine failure due to timing tensioner. I would like to know how long this class action might take.
    Thanks

    • Shine Lawyers wrote:

      Hi Jerry, unfortunately there is no set time a class action takes. We’re still in the investigation phase; settling the models, years and details of any claim but if you have registered for the class action you’ll be kept informed as things progress. ~Steph

  • Susan wrote:

    Very disappointing that Audi is not willing to assist in rectifying this fault when it occurs. My 2009 Audi A3, with just over 110,000kms, failed to start. The fault is failure of the timing tensioner. Now having to pay for repairs myself – $5,278. Their main objective seemed to be to discredit my vehicle service & repair history as not all carried out at Audi dealerships. A pity, great car but will be my last Audi.

    • Shine Lawyers wrote:

      Hi Susan, sorry to hear about the issues you’re experiencing. If you haven’t already registered your details with the potential class action I would encourage you to do so above as your vehicle is part of the list of vehicles believed to be affected by the issue. ~Steph

    • Zoran wrote:

      I got the same issue but my car has been serviced at Audi. Still they wont accept the responsibility as I bought the car in a private sale..And they wont admit chain tensioner issue but said its the chain it self that stretched but didnt fail???!!! Audi is doing everything to avoid responsibility ..Terrible

  • mike wrote:

    Waao

  • Dixie A Hennefer wrote:

    8 months after i got my audi the timeing chain went bad and sezied the motor i had purchased my car 05/24/16 its been sitting every seance i dont know what to do this was my first time buying into and i know it wasent my neglect of maintenance i only had it 8 months

    • Shine Lawyers wrote:

      Hi Dixie, I would still encourage you to register your vehicle for the potential class action as we’re still in the investigation phase finalising models and years of any potential claim. ~Steph

  • Kimberly Carlton wrote:

    This discussion is so interesting I have a 2007 Audi A3 Quattro turbo 2.0 tfsi petrol with 120k on the clock. I have had no end of problems with this car it’s a bottomless money pit. Uses so much oil , constantly tells me I’m out of coolant, I have an engine light that intermittently comes on and off. Guy told me the emissions needs replacing cost of $1000. It’s such a lemon and now this I use this car to transport my family in and now I’m too scared to use it with these findings anything else I should be aware of ? I think it’s time to get rid or hope someone steals it

    • Shine Lawyers wrote:

      Hi Kimberly, as you’ve probably already seen in comments above, we are still finalising the list of models and years affected so if you’d like to register your details for the potential class action our team will be able to keep you up to date as things progress. ~Steph

  • David Jamieson wrote:

    Nissan have had a major class action taken out against them in USA my Nissan had catastrophic engine failure last month due to timing chain snapping and as you can see this is not an isolated incident
    https://www.carsguide.com.au/car-advice/q-and-a/navara-replaced-chain-7275
    https://www.carcomplaints.com/news/2017/nissan-timing-chain-noise-lawsuit.shtml
    Why not pursue this also?

    • Shine Lawyers wrote:

      Thanks for your comment David. We consider all enquiries about a possible class action that are related to our practise areas, however to start investigating the possibility requires multiple people to have been affected by the same issue to come forward. You can give more information to our New Client Team who can note the details and let you know if we can assist on an individual basis or can advise going forward if this is something we can investigate on behalf of a class. If you’d like to speak with our New Client Team, the contact details are here: http://bit.ly/Shine-contact ~Steph

  • David Jamieson wrote:

    Nissan have had a class action in the USA for the same issue – why not pursue this also?
    My Navara blew the engine last month due to faulty timing chain

  • Ian Lucas wrote:

    I haven’t experienced problem with timing chain. Wasn’t aware there was a problem. My vehicle is a VW 2009 Touareg V6 7L TDI. However I have a problem with coolant loss 1 to 2 litre ever 500 km. The EGR Valve, EGR Cooler and pluming has been changed 25/01/18 and still experiencing coolant loss. Vehicle has travelled 165000 km.

  • Zoe wrote:

    Just spent $4700 getting my Audi repaired. The mechanic said he repairs at least 2 Audi’s a week with the same issue. Absolute joke they are able to get away with this rubbisb

  • Terry Alvisse wrote:

    Please keep in mind that most Manufacturers do offer Goodwill for known Defects, Service History is Very important! VGA will look after their Loyal Customers!

    • Rob Anning wrote:

      I own two Skoda’, my 2010 Octavia VRS is still in with the dealer having the defective tensioner replaced. My other Skoda is a 2016. Both cars are only serviced at a Skoda dealer. I contacted VGA for Good Will on the VRS repair, only to be denied. I then was made aware of the “acknowledged failt” with tensioner, and have again contacted VGA for assistance. I’m still waiting for a reply, the car still site at the dealership. Does loyalty really matter ?

    • Rob Anning wrote:

      I own two Skoda’, my 2010 Octavia VRS is still in with the dealer having the defective tensioner replaced. My other Skoda is a 2016. Both cars are only serviced at a Skoda dealer. I contacted VGA for Good Will on the VRS repair, only to be denied. I then did some research on this fault and unearthed quite a bit of information on the internet which made me aware that there was an “acknowledged fault” with the tensioner. I have subsequently, again contacted VGA for assistance. I’m still waiting for a reply, the car still sits at the dealership. Does loyalty really matter ?

  • James wrote:

    Hi, does this cover all models for the A4? As I purchased a 2011 Audi A4 2.0, but it’s the S-Line package. Does this differ or not?
    Cheers

    • Shine Lawyers wrote:

      Hi James, yes any 2008 -2012 A4 models are included on the list of vehicles believed to be affected. As we’re still in the investigation phase we’re still settling the list of affected years and models so if you register your details with the potential class action we can keep you updated as things progress. ~Steph

  • Mike Yan wrote:

    Brought 2011 Tiguan as new car then 3 weeks ago can’t start engine. Below is the email from VW

    As per our phone discussion your vehicle requires a replacement intake camshaft. This repair includes the replacement of the :

    – Intake camshaft, seals, brackets and bolts
    – Timing chains and tensioner
    – Lower timing case cover
    – Top cover gasket

    Repair will total – $4182.00. Inclusive of parts labour and GST.

    The car just hit 100,000KM and serviced regularly by VW.

    • thanh wrote:

      So VW aren’t helping with the cost? did you bring up the tensioner fault with them?

  • thanh quach wrote:

    purchased 09 tiguan 5 months ago and didn’t find out about this faulty tensioner until afterwards.Engine has a metallic ticking sound especially on cold starts and intermittent thereafter.Been quoted $1300 to replace struggling to get the money together to do it.Sucks that you buy a quite modern car only 8yrs old with 120kms and it’s a constant stress and worry about this issue it’s not right VW doesn’t come to the table about this !!

  • Joel wrote:

    12th March ’18
    Another Golf bites the dust, 103,000km
    At the mechanics for diagnosis, but everything pointing towards timing tensioner failure

  • Daniel Gileno wrote:

    After paying for timing chain and tensioner repair on the way home I had to return because of very bad noises coming from engine, timing chain was out and has caused major damage.was given 2 year warranty for repair.
    Returning straight away within 15 min. Essendon vw now refuses to repair and has lawyered up.
    I payed $3650 for repair.
    And engine is destroyed I was quoted from another department a further $9,000 onwards to repair now.
    Volkswagen are crooks
    Can’t get an independent mechanic in Melbourne to write up a report because no one will put there name to it. Also was told by every mechanic in Melbourne won’t get involved because of risking losing business with vw. AND Not wanting to waste unpaid time if called to court.
    AND most mechanic are affiliated with or has a friend at vw so no one will help I now because I’ve spent a year fighting this.
    I’m ready to fill out v-cat forms please get back ASAP to discuss further.
    The dirty tactics I have endured from vw has been disgusting and have been documented.
    From telling me engine needs full rebuild after turning up and asking to view engine because I know what I’m looking at ( experienced ) vw changes mind to only timing chain and tensioner.
    Continues lying and acts of being a crook.
    Please contact ASAP.

    • Daniel Gileno wrote:

      Continue
      Independent European specialist mechanic
      – sent golf for report , car was In workshop for 5 weeks after owner contacted me and changed mind and wouldn’t do report on vw
      – sent golf to another independent mechanic for report. Couldn’t pick up car until report was payed so I payed $ 375 to receive not a report a half inspection on bottom end to find smashed bearings in crankshaft. Didn’t remove head as I asked him too. To inspect for valve to piston contact. Not done.
      Basically said can’t determine cause but sent me a quote for repair.
      Totally a waste of time.
      How many specialist mechanics do I send to before I get a proper report stating vw repair of timing chain and tensioner has caused engine to detonate.
      Also contacted vw Australia they will not help
      Contacted vaccc to be told a very biased comment that he knows the manager at vw Essendon fields in question and said “he wouldn’t do that “ no help from VACCC
      VACCC What a joke.

      Please contact ASAP

      • Daniel Gileno wrote:

        Vacc

      • Zoran wrote:

        Go to Volks Affair at South melbourne. Guys are great , i got a report from them

    • Shine Lawyers wrote:

      Sorry to hear about the issues you’ve been having with VW Daniel but it might be something we can help with on an individual basis. I’ll forward on your details to our New Client Team who will be in touch to get more information and let you know if we can help. ~Steph

  • Jan wrote:

    Hi all,
    I have a 2008 A4 2.7 TDI (Diesel)

    Is this also included in the class action?

    Regards

    • Shine Lawyers wrote:

      Hi Jan, diesel vehicles are not currently part of our investigations, only petrol models. ~Steph

  • DennisB wrote:

    I have a 2012 Skoda Fabia VRS which may develop the timing chain issue. It had a massive Oil Consumption issue which is well documented on Briskoda.net. Had to jump through multiple “circus hoops” with Skoda to get that fixed. It has just started happening again after 5000km. Previously it was every 1000km.

    • Shine Lawyers wrote:

      Hi Dennis, we’re currently looking into Skoda models as part of the investigation stage, so I would encourage you to register your details so our Class Actions team can keep you updated as matters progress. ~Steph

  • Ben Hastings wrote:

    I recently did the timing chain on my partners 2009 90tsi golf as it was rattling for quite some time and VW didnt want anything to do with it. The old chain was incredibly stretched when we took it off. Still has the stalling issue with the 7spd DSG though. Additionally my Passat rattles on startup sometimes but its a massive undertaking to repair.

  • Sean wrote:

    You can add the VR6 to that list also. The VR6 in my Passat CC cost me $2500 for timing chain work… Not to mention the other costly issues I’ve had with it.

  • VW Luvver wrote:

    Not only the 2.0L TSi but the 2010-2012 1.4 TSi also

  • Dejan wrote:

    My wife just purchased secondhand Volkswagen Jetta 2.0 tsi build date July 2012 we are picking it up on 28 March 2018 which is tomorrow it has 33000km on the odometer is this car affected
    Thanks Dejan

    • Shine Lawyers wrote:

      Hi Dejan, the 2012 Volkswagen Jetta is on the list of vehicles believed to be affected. We are currently in the investigation stage of the class action so if you’re concerned I would encourage you to register your details so our class actions team can keep you informed as matters progress. ~Steph

  • Gillian Holding wrote:

    Im so glad to see this Class Action – we had this issue with our 2010 VW Golf GTi a couple of years ago. VW wanted 10K for repair of engine but I battled them all the way until they replaced the engine for 2K. They had our car for 5 months on the ramps and think they just wanted to get it out of their workshop in the end. I showed them the Technical Service Bulletin and they denied it all the way saying it was a “one off” situation. Heres hoping this action is a success.

  • John BUrton wrote:

    I have been aware there has been a problem with the timing chain tensioner on my MY 11 Skoda VRS after reading comments on the internet .
    Always listen for a rattle when cold starting which is a sign the tensioner is failing or has failed.
    Rang the service manager at Audi Newcastle and he suggested I replace the chain,tensioner and water pump at the same time. When…he said between 95 and 100 k. I have nearly 103 k now and more concerned.
    Was thinking of just replacing the tensioner very soon.

    • Shine Lawyers wrote:

      Hi John, we’re still finalising the list of affected vehicles as part of the investigation stage, so if you are concerned I would encourage you register your details above and our Class Actions team can keep you updated as matters progress. ~Steph

  • John Goldsmith wrote:

    On my Tiguan, I have 162,000 km and as of yet no problems. I have been quoted from $450 just to inspect and see if the chain tensioner is faulty and up to $2550 to replace it. Very expensive proposition for something that may not even be needed.
    Or then again is it needed?

  • John Goldsmith wrote:

    Response from local Volkswagen dealer.
    “Generally tensioners do not require change unless inspected and advised otherwise.

    If you have concerns regarding the tensioner in your vehicle, I would suggest taking your vehicle into your local Volkswagen dealership so they may look into it further. From there they will advise you if there are any issues surrounding the tensioner and whether or not it requires change.

    To date, there is no known issue with the tensioner amongst our Volkswagen Tiguan”.
    The quote for inspection alone was $450.00

  • John Goldsmith wrote:

    In my post quoting the local Volkswagen dealer, I did make a mistake.
    That was not a local Volkswagen dealer, that was Volkswagen Australia head office.
    Appears I know nothing about the Timing Chain problem, well maybe they don’t.

  • Jenny Christo wrote:

    Hi Shine, The VW Golf I submitted details on is the second Golf that had the same problem. This first was written off in an accident & I purchased the current replacement Golf as I was assured that the issues had now been rectified in the new cars. The first vehicle’s issue which was a 2009 model was worse than my current Golf. Should I submit details of that car also for the action??

    • Shine Lawyers wrote:

      Hi Jenny, the more information we have the better, so if you submit further details of your first vehicle it can be added to the details you’ve already provided and our class action team can keep you updated as matters progress. ~Steph

  • Tom wrote:

    Hi I just buy a 2009 a3 on the 28 March and did not know about this. It had a full log book service with Audi. And I tried to register it wouldn’t let me put the 28th of March 2018. So I just put the closest state down does that matter

    • Shine Lawyers wrote:

      Hi Tom, we’ve just fixed up this field to allow for later purchase dates. Given you’ve already submitted your details could you please email socialmedia@shine.com.au with your full name and I will find the details you submitted and update the purchase date. ~Steph

  • Kim wrote:

    Just happened to me last week in a shopping center car park, wouldn’t start. 3/4 cylinders firing and head gasket is broken, bent valves all due to the timing chain ‘jumping a few teeth’.. Repair around 6-7k min. 140,000km Audi A4 B8 TSDI 1.8L S-Line. Good looking car with nasty issues since I brought second hand (87,000km). Keep on paying for it though!

  • Tanya wrote:

    Hi,

    My engine seized just a few days ago, an Audi A3, always serviced. It had on 64,000 ks. I really hope you guys go ahead with this.
    Cheers

    Tanya

    • Simone wrote:

      OMG. I think this has just happened to us… our 2008 Tiguan just started shuddering when we we’re driving along and the catalytic converter light came on.

      Took to the VW workshop.
      Told $170 to inspect.
      Told piston compression problem.
      Told it’ll cost further $1200 to strip engine to know why and then, they’ll tell us how much to fix it it after that.

      Hmmm. What do I do?
      Continue to pay the $1200 for them to come back and say it’ll be (from what I’ve read above) $4000-9000 to fix.
      Or do we write it off as just a shit thing, take it to the wreckers and get a different car.

      Disappointed I can’t use emojis right now!

      • Simone wrote:

        Took it to another mechanic for a second opinion… cracked piston #3… $5000 to fix

  • Phil wrote:

    2010 A4 2.0 tfsi SLine.
    125,000km,
    Drove home and was missing When idling, turned it off, went to start it about 4 hours later and it sounded like a diesel truck when it started.
    Turned it off, went to restart it and nothing at all.
    Towed to my mechanic, and it’s the tensioner and the timing chain jumped, with the valves hitting the pistons.
    Long story short, need a new motor.
    $5500 is the cheapest I can find on eBay with 160,000km,
    Then consumables, new timing chain and labour I’m quoted over $10,000.

  • Karen Heavner wrote:

    Audi had to rebuild me engine due to a class action lawsuit. I was just stranded in the middle of a major intersection due to my timing belt.

  • Angela seghesio wrote:

    Hi is it for certain vehicles prior to
    2008 are not affected? I have a diesel A3 with emission issue.
    Regards Angela

    • Shine Lawyers wrote:

      Hi Angela, due to the current limitation period surrounding bringing a claim in this manner we can only go as far back as 2008. There may be vehicles affected prior to this time but it is unlikely that we will be able to include them in a potential claim. Our investigation is around petrol vehicles with the EA888 engine as they have been identified as being potentially fitted with the defective timing chain. ~Steph

  • Peter Pinson wrote:

    My name is Peter age 52yrs live in Sydney I brought a 2011 VW Golf GTI Adidas on 22/03/17 with only 66,000 Kim on the 6th March this year 2017 the timing chain and chain tensioner failed and the top half detonated of the motor. My trusted mechanic repaired the vehicle with a cost of $5600 but after only 3 weeks other problems have started to arise in the bottom half of the engine. I’m very disappointed with the VW brand and would not buy a European vehicle again.

    • Shine Lawyers wrote:

      Sorry to hear about the issues you’ve had with your car Peter. If you haven’t already, I would encourage you to register your details above for the potential class action so our team can keep you posted as matters progress. ~Steph

  • Morag Ritchie wrote:

    Hi, we bought a brand new 2011 VW Golf TSi from a Volkswagen dealership in Western Australia. It broke down after 6 weeks. 18 year old daughter driving, no acceleration on freeway, almost crashed. Had to fight with VW for them to give us a courtesy car while they waited for three weeks or so for the new clutch to be imported. We were at the very beginning of the transmission issues. We have since had FOUR clutch replacements. Last year the timing chain went, lots of stress, conversations-heated with VW Australia and it was repaired we had to come to the party too.

    Each year, if not every six months something has gone wrong with this car- the computer system hd to be replaced, another part had to be imported from Europe to try and fix the car at one point.

    This has caused me great stress especially as initially and right until there was a change of leadership at VW Australia I was treated like VW were doing me a favour when they repaired the car.

    I have all documents-all services carried out by VW. I have all documented repair documents.

    The car has not broken down since the last repair-but I am just waiting for it. It has been an absolute nightmare.

    Morag

    • Shine Lawyers wrote:

      Hi Morag, sorry to hear about the issues you’ve been having with your car / VW. If you haven’t already, I would encourage you to register your details above so our class actions team can keep you updated as matters progress with the potential class action. ~Steph

  • Bev Marsden wrote:

    I requested a refund from Audi South Africa and it was declined

  • Mathew Cooper wrote:

    SAFETY WARNING- AUDI MECHATRONIC UNIT FAILURE

    Recently moving through traffic lights my vehicle suddenly lost all power causing me to stop in the middle of the intersection, facing oncoming traffic.
    This major failure has rendered the vehicle completely unsafe and has put my safety at risk, as well as the safety other road users. It is extremely fortunate that nobody was injured (or worse.

    The vehicle was towed to Audi Centre Brisbane, who have advised me that the mechatronic unit had malfunctioned.

    This same part that has now failed (the mechatronic unit of the DSG gearbox) was replaced in my vehicle in 2013, pursuant to the Audi/VW recall.
    Audi Australia have advised me that this part now needs to be replaced again and that I will be entirely liable for this cost.

    I have attempted to resolve this matter, having spoken to a representative of Audi Australia outlining my concern that a critical vehicle part that was replaced previously through a recall and having now failed again, should be investigated and replaced.

    I find Audi’s response to be deeply concerning and in bad faith, as they have taken no steps to take responsibility.

    I have raised this with the Australian Competition & Consumer Commission (ACCC) who have expressed concern and suggested that I am in a position to progress an investigation.

  • terry wrote:

    are you also investigating the oil consumption and gearbox failure of these cars? audi will repair if they see fit but if u buy the car secondhand they will refuse to do it. requires rebuild that is normally more then what we paid for the cars. audi know of these issues and have repaired cars with full service history

    • Shine Lawyers wrote:

      Thank you for your enquiry Terry, we are currently not investigating the oil consumption or gearbox failure of the Audis at this time, however invite you to check in with us again in the future should this position change. ~Steph

  • Paul wrote:

    Any chance you might also like to look at an oil consumption class action as settled in the US – http://www.dailyreportingsuite.com/products-liability/news/audi_vw_offers_free_engine_repairs_plus_2_3m_in_attorneys_fees_to_settle_class_action

    I had to continue to push the dealership to take my 2012 Golf GTi excessive oil consumption issues seriously. After presenting this case to them on numerous occasions they agreed to ‘in good faith’ rebuild the engine at no cost when the vehicle was out of new car warranty.

    • Shine Lawyers wrote:

      Thank you for your enquiry Paul, we are not currently investigating the oil consumption issue at this time, however invite you to check in with us again in the future should this position change. ~Steph

  • Kam wrote:

    VW/Audi USA have just settled on this matter, admitting responsibility!

    https://topclassactions.com/lawsuit-settlements/lawsuit-news/602993-vw-audi-class-action-says-companies-concealed-engine-defect/

    “UPDATE: On May 14, 2018, Volkswagen agreed to a settlement that would end a multidistrict litigation claiming that many vehicles’ engines have a timing chain tensioner that’s defective. Volkswagen will cover up to $6,500 in engine repairs and $2,000 in timing chain system repairs to putative Class Members.”

  • Darren Brandes wrote:

    VW WILL REIMBURSE DRIVERS IN FAULTY CLASS ACTION SETTLEMENT

    Volkswagen has agreed to a settlement that would end a multidistrict litigation claiming that many vehicles’ engines have a timing chain tensioner that’s defective.
    If approved, the potential VW settlement deal will resolve a two-year long multidistrict litigation.

    Story in link below

    https://topclassactions.com/lawsuit-settlements/lawsuit-news/846065-vw-will-reimburse-drivers-faulty-engine-class-action-settlement/

  • John wrote:

    I moved to the United States september of 2015 and bought this car to be able to commute to work and i did all the maintenance on time or defore hand, the car looks like its new. One night i went to start the car to fill it with gas and it wouldnt start, it made a funny noise and i towed it to VW where i found out i needed around $7,000 for a new engine. I had just gotten word at the company party i was working for in front of 600 employees that they where stunned by my performance and i was the first employee in the company to be suggested by management within one year of working to be sent for management training to become plant or general manager. After my car broke down i had no help since i was on my own in the United States and i charged my credit cards to be able to get to work and lost my job 2 months later. I am now in debt and stuck 2 plus years.

    • Shine Lawyers wrote:

      Hi John, sorry to hear about your situation. Unfortunately we are unable to help as we are an Australian based firm and this is an Australian based investigation. Hopefully you can get some legal assistance with your situation from a local firm. ~Steph

  • Ray goss wrote:

    Stop the car went to start it it turned over like o’clock it’s down at the mechanics he said that the timing tensioner has failed got a quote on the new motor $21,000 not happy chappy

    • Shine Lawyers wrote:

      Sorry to hear that Ray. If you haven’t already registered your details above for the investigation, I would encourage you to do so as it means our class actions team can keep you updated as matters progress. ~Steph

  • Sam H-K wrote:

    I emailed my Audi Service Centre this week. They said they have no knowledge at all of any engine failures due to the timing chain tensioner and that my engine is fine.
    If my tensioner now fails even though I questioned wether it should be replaced does that mean the Service Centre is liable for any future failure and ensuing repairs?

    Separately to this my local independent European Car mechanic said the replacement is not necessary unless you hear a rattle on startup. Did anyone with a failed engine have any noise or warning beforehand?

    I have signed up for this class action but have not received any email or notification?
    Thanks Sam

    • Shine Lawyers wrote:

      Hi Sam, our team are looking at making further announcements on this investigation shortly. If you send an email to socialmedia@shine.com.au with some details you provided when you registered (e.g. your full name, contact number and if you know roughly when you registered your details), I can look into this for you to confirm that we received your registration for the potential class action. ~Steph

  • Adam wrote:

    Another model is the vw crafter my mate had this issue with his

    • Shine Lawyers wrote:

      Thanks for the feedback Adam, I’ll pass it on to the team investigating. ~Steph

    Shine lawyers warn Apple may face class action in Australia

    After investigating the matter carefully we have formed the view at this stage that consumers would not benefit from the commencement of any proceedings against Apple in respect of this matter. We will continue to monitor the position and if the situation changes we will notify via our website. Class Actions against technology juggernaut Apple […]

    Read more

    TGA’s mesh ban welcomed but needs to go further

    Mesh victims and participants in the Shine Lawyers Johnson & Johnson mesh class action have welcomed news that the Therapeutic Goods Administration (TGA) will ban the use of vaginal mesh implants for pelvic prolapse in Australia after finding that the risks outweigh the benefits. The TGA announced the decision following a review of clinical evidence […]

    Read more

    Shine clients share harrowing accounts with Senate Inquiry into mesh

    Shine Lawyers‘ courageous Johnson & Johnson class action group members have spoken to the Senate in Sydney about the painful and life altering complications they have experienced since first receiving a Johnson & Johnson pelvic floor repair system. One of the greatest medical scandals Up to 8,000 women are thought to have suffered, and continue […]

    Read more