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Audi and Volkswagen Potential Class Action

Low angle view of car | Shine Lawyers

Shine Lawyers is investigating claims against Audi and Volkswagen.

Shine Lawyers are examining claims against Audi and Volkswagen, following two US class actions, alleging that several vehicles have a defective timing chain which can cause catastrophic engine failure.

Volkswagen and Audi vehicles that contain 2.0L TSI and TFSI EA888 engines are the vehicles that have been identified as affected.

“We believe the timing chain defect is a major safety issue for drivers. The defect can potentially cause the vehicles to stop mid-journey placing the occupants of the affected vehicles in imminent risk of danger,” said Shine’s Class Actions Expert, Vicky Antzoulatos.

Similar actions have arisen in the US District Court in New Jersey and Florida.

Vehicles believed to be affected in Australia are:

  • 2008-2010 and 2012 Volkswagen Beetle
  • 2009-2012 Volkswagen CC
  • 2008-2012 Volkswagen EOS
  • 2008-2012 Volkswagen Golf
  • 2008-2012 Volkswagen GTI
  • 2008-2012 Volkswagen Jetta
  • 2008-2012 Volkswagen Passat
  • 2008-2011 Volkswagen R32
  • 2008-2012 Volkswagen Tiguan
  • 2008-2012 Volkswagen Touareg
  • 2008-2012 Audi A3
  • 2008-2012 Audi A4
  • 2008-2012 Audi A5
  • 2010-2012 Audi A6
  • 2012 Audi A7
  • 2008-2012 Audi TT
  • 2010-2012 Audi Q3
  • 2009-2012 Audi Q5
  • 2012 Audi Q7

“Our research indicates that there could be 150,000 of these vehicles currently on Australian roads. Many of these vehicles have already manifested the defect, but many may not have.”

“Given what we know about this issue from the US litigation, it is alarming that VW and Audi have not sought to address this issue in Australia. They are potentially gambling with peoples’ lives. Drivers could be driving a faulty vehicle and be completely unaware of it. Drivers may also have incurred significant expenses having their vehicles repaired without being aware that the vehicles contain a major defect, being the timing chain tensioner”

“We would encourage all drivers of the mentioned vehicles to register their concerns on our website.” warned Ms Antzoulatos.

To register, fill out the form below or call 13 11 99 with your concerns.


USA Litigation: In re: Volkswagen Timing Chain Product Liability Litigation

The VW and Audi A3 vehicles are equipped with EA888 2.0L TSI petrol engines with engine codes CCTA or CBFA. The remaining Audi vehicles are equipped with EA888 2.0L TFSI engines designated with engine codes CAEB, CAEA, or CDNC. The plaintiff says all the engines with these five codes are versions of the EA888 engine and all use the same timing chain tensioning system.

The lawsuits allege Volkswagen represents in the warranty and maintenance schedules that the tensioning system is expected to last for about 120,000 miles without the need for repairs. The lawsuits say Volkswagen intentionally concealed the timing chain tensioner defects causing owners to spend a fortune to repair or replace the damaged engines. The out-of-pocket expenses can be thousands of dollars, an expense owners say they wouldn’t have to pay if Volkswagen would have admitted the truth about the defects.

It is also alleged Volkswagen knowingly concealed the defects for the purpose of increasing profit and selling cars. In addition, the lawsuit alleges Volkswagen and Audi have sent several technical service bulletins to dealers describing the problems that date back to as early as 2010.

It has also been alleged that Volkswagen has been aware of the defective nature of the timing chain tensioner for years but has failed to inform consumers of the defect and routinely blames the timing chain tensioner failure on improper maintenance. It has been further alleged that in late 2012, a production change was implemented to remedy the defect but Volkswagen failed to inform consumers of the production change.

The defect

The timing chain links the crankshaft to the camshaft and, when properly tensioned, ensures the valves and the pistons operate in sync. When the timing chain fails, the valves will begin to collide with the pistons and the engine may begin to rattle or fail to start. Eventually, an improperly tensioned timing chain will cause catastrophic engine failure.

Cost of Engine Repair

One of the lead applicants in the US proceedings incurred USD 8,800 in repair costs due to the catastrophic engine failure in their vehicle.

Register Your Interest

Written by Shine Lawyers on . Last modified: February 1, 2018.

Join the discussion

Share this article:

  • Moira Williamson wrote:

    Will Audi recall these vehicles? Does it matter that I bought my car second hand privately? My car currently has 101,000 km. It is an Audi A3 Tfsi Ambition convertible

    • Shine Lawyers wrote:

      Hi Moira, we’re still in the investigation stage so I would recommend registering your details on the form above and our Class Action team will be able to keep you informed as things develop. ~Steph.

    • Paul Santarelli wrote:

      Hi Moria,

      You need to have the timing chain tensioner replaced asap. Mine failed & it’s a $6-9K repair job if it damages the engine. Replacement should cost approx. between $1,200-$2,000 I believe.


  • Demetri Giannopoulos wrote:

    Recently purchased 2011 golf with 46000km..as a second family car.

    A friend of mine sent me this link..car seems to be fine till now but I’m not a mechanic and not sure what the future holds re: this potential problem.

    • Shine Lawyers wrote:

      Thanks Demetri. I’d encourage you to register your interest (if you haven’t already) so our Class Actions team can keep you posted as this matter progresses. ~Steph.

  • David Kee wrote:

    Could not enter purchase date for my car in the registration form which was limited to 2013 or earlier. I purchased my A6 3.2 v6 petrol in 2015 and it failed 6 months ago with 108000km on the clock.

    • Shine Lawyers wrote:

      Hi David, for the A6 the vehicles believed to be affected were the 2010-2012 models. Did you submit your details without the purchase date anyway? If so, our New Client Team will be able to let you know if we can help with your particular situation. ~Steph.

      • David Kee wrote:

        Sorry but it won’t let me register without the purchase date. I have tried several formats but no joy.

        • Shine Lawyers wrote:

          Sorry about that David, I’d say that’s how it’s been set up by the web guys to capture all of the information we need. You can contact our New Client Team directly (contact details are here: http://bit.ly/Shine-contact) and they can keep a record of your details in case the dates under investigation relating to your particular model change, or let you know if we can help on an individual basis. ~Steph.

  • Gay Boaden wrote:

    Not another problem. !?? Have just had to replace the convertible roof on this car after the rear window fell out. VWA told me thay had “never had this problem”. But it couldn’t be repaired and they would fit a complete new roof for $11,500. They refused to help. I sourced an upholsterer who fitted a new roof purchased from VW’s suppliers in Germany for $3,700.

  • Jade wrote:

    My 09 q5 had the mechatronicsgo in the gear box a known issue to Audi and be at 100km now my timing chain went today at 139km so very disappointing

    • Shine Lawyers wrote:

      Sorry to hear that Jade. If you haven’t already, I would encourage you to submit your details to register your interest in joining the potential class action by clicking the “Enquire Now” button. ~Steph.

    • Paul Santarelli wrote:

      Hi Jade, I can do better than that. My 2009 A3 Ambition gearbox went at 40K & the timing chain destroyed the engine at 70K. Total cost around $14K.

  • Colan wrote:

    Please also look into other related issues, eg. gearbox and oil consumption.

  • Stefan wrote:

    Purchased my car October 2016. 2010 MK6 Volkswagen Golf GTI, tensioner failed 2 months after purchase at 74000kms. Cost me $9,500 to fix the engine.

    • Shine Lawyers wrote:

      Sorry to hear that Stefan. If you haven’t already, I would encourage you to submit your details to register your interest in joining the potential class action by clicking the “Enquire Now” button. ~Steph.

    • Ainsley wrote:

      Hi Stefan,
      I purchased my 2010 MK6 Golf GTI July last year and in September my timing chain tensioner failed. My parter did some extensive research on the issue and called someone from Volkswagen Australia Headquarters. A kind man he spoke to suggested we apply for goodwill as the Timing Chain Tensioner failing is a common problem. After 3 long months of my local Volkswagen Dealership having my car, they finally approved the goodwill and agreed to cover the estimated $14,000 of parts and labor. I highly suggest that you contact Volkswagen Australia Headquarters and asked to be reimbursed as they have admitted the common fault and are paying for the repairs (when people fight it).

  • George wrote:

    Are other models including the 2.0L TDI 132 KW multivan included in this? And what if I purchased my vehicle in 2017?

    • Shine Lawyers wrote:

      Hi George, we have not at this time finalised the model or build years affected, however, if your vehicle has an EA 888 engine, it is likely that that it will be included in a potential claim. ~Steph.

  • Jhonny wrote:

    audi best car design.

    • Colan wrote:

      At the finest.

  • Judith Halls wrote:

    Bought my Golf as a demo in March 2009. It has now done 140000 Kim’s and was thinking of trading. Do not want to give someone this problem
    Judy Halls

  • Ann Harrison wrote:

    This vehicle seems to be running ok at the moment. After reading the comments maybe i will have problems later on. Will vw recall these vehicles or will they deny there is a problem.

    • Shine Lawyers wrote:

      Hi Ann, if you have one of the vehicles that are believe to be affected I would encourage you to register your interest in the class action so that way you can be kept updated on the progression of the investigation and VW’s actions. ~Steph.

  • Briana wrote:

    I have a new car, i will use this, do i have any guarantee

    • Shine Lawyers wrote:

      Hi Briana, the potential class action is still in the investigation phase, but if you register your details we will be able to keep you updated. ~Steph.

  • Davinder Singh wrote:

    Hi i baught used audi q5 in 2015
    Dealer told me it was sold by audi in 2012 but when i renew rego its showing 2009 i am suffering lots of problem its consuming engine oil 1 lt after 300 km only which definatly faulty engine by audi but they refuse to repair
    But i check online lots of people suffer same problem before audi accept and told me they pay 90 percent of repair but after that they refuse because they told me its service not done by audi before but when i check all service done according to the log book by authorised dealer plz help me in this matter

    • Shine Lawyers wrote:

      Hi Davinder, sorry to hear about the issues you’re having with your car. If you get in touch with our New Client Team they will be able to get more information about the situation and let you know if we can help. You can find our contact details here: http://bit.ly/Shine-contact. ~Steph.

    • Maryann Turner wrote:

      Oil consumption was a big problem after buying 2009 A4 car at end of new car warranty period (luckily from a dealer). Audi inadvertently admitted that the car had had an oil consumption test previously for excessive use (the owners obviously decided to get rid of it) – car ended up having engine replaced (under used car warranty by VW dealer – great discussions and initial reluctance to do so); thank goodness for local mechanic who talked me through it, as well as liaising with Audi and VW dealer, and the the ABC program The Checkout. Last year husband’s A3 timing belt mechanism failed catastrophically – we didn’t want to pay above 9K for replacement – Audi not at all helpful – car essentially a write-off.

  • Gareth Glasgow wrote:

    Hi All. I have a TTs 2011 that I just picked up second hand. Will keep an eye on this thread. I have registered.

  • Bill Manning wrote:

    Hi ,,
    I purchased My 2010 Audi A5 coupe
    In January 2016. It had 34,00 ks on the clock. I was unable to put my purchase date in your online form? Will I still be able to join your class action?

    • Shine Lawyers wrote:

      Hi Bill, we’ve just updated the purchase date field so you will now be able to enter January 2016 as the purchase date of your 2010 Audi A5. ~Steph.

  • David Chapman wrote:

    No problems so far.

  • nick wrote:

    35 minutes filling out the information only to be met with “WE ARE EXPERIENCING TECHNICAL DIFFICULTIES PLEASE CALL US OR EMAIL US” aaarrrghhhhhhh

    • Shine Lawyers wrote:

      Hi Nick, sorry to hear you had issues submitting the form. I have spoken with the web team who have looked into any potential issue and confirmed that the form is now working ok. I’ll contact you directly about the issue you experienced / to get your details. ~Steph

      • nick wrote:

        OK no problem, thanks Steph. Also good on you guys for taking this on as it is a common problem which AUDI AUS denied any fault or responsibility for the recall or repair. My last AUDI purchase for sure.

  • Cora wrote:

    No problems yet

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