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Workers Compensation

If you've suffered a work-related injury or illness, your life can change in an instant. We understand, and we can help you to access the workers compensation you’re entitled to.


Workers compensation is a type of insurance payment that is designed to support workers who have been injured on the job or suffered a work-related illness. Shine Lawyers are experts in workers compensation law and will help you to start a claim to secure the money you need to regain your independence.

The laws surrounding workers compensation claims differ in each state. If you are in Victoria, you are in the right place, and the information on this page applies to you. If you are in Queensland or Western Australia, please visit our Qld/WA Workers Compensation page. If you are in New South Wales, please see our New South Wales Workers Compensation page.

Am I eligible for Workers Compensation?

All employers are required to have workers compensation insurance for employees in their workplace. This insurance scheme covers:

  • Casual and permanent employees
  • Full-time and part-time employees
  • Self-employed workers
  • People deemed to be workers

If you believe you have suffered a work-related injury or illness, our expert team of workers compensation lawyers will be able to help you understand what you are eligible to claim.

How do I get started with my claim?

What can I claim under Workers Compensation?

Types of injuries covered by the Victorian Workers Compensation scheme include:

  • Injuries suffered at work, as a result of work or during work activities
  • Diseases caused by work
  • Pre-existing conditions or diseases made worse by work
  • Injuries suffered while travelling for work
  • Injuries suffered while receiving medical treatment for a separate work injury

Workers compensation claims can also cover you for psychological and stress-related injuries, such as a heart attack or stroke.

If your illness or injury was the result of a workplace accident you may be eligible to claim for:

  • Medical and hospital expenses
  • Loss of wages
  • Travelling expenses
  • Permanent impairment compensation
  • Rehabilitation expenses
  • Return to work services
  • Common law damages

Several factors impact the amount of compensation you or your loved one may be entitled to. These factors largely focus on the gap between your predicted life path and your new life path, including the expenses you have incurred as a result of your injury. Once we meet with you and understand the details of your circumstances, we can give you a better idea of what to expect as your claim progresses.

How to make a Workers Compensation claim

Workers-Compensation-Claims-Process

Do I need a need a lawyer to make a Workers Compensation claim?

Compensation is awarded differently in each case, and a lot depends on your specific circumstances. The amount of compensation you can receive may depend on:

  • Your working conditions, including supervision and the level of training you received;
  • The seriousness and complexity of your injury;
  • Your own injury management, including rehabilitation prospects and potential aggravation; and
  • Your employer’s liability – whether your injury was a result of their negligence.

Without an experienced Victorian workers compensation lawyer on your side, it can be difficult to identify the merits of your case, and you may not receive the compensation you're entitled to under the Victorian workers compensation scheme.

Our team of workers compensation experts may be able to help you if:

  • you need help submitting a workers compensation claim;
  • you submitted a workers compensation claim, but it has been rejected by your employer’s insurer;
  • you have taken the insurer to conciliation through the Accident Compensation Conciliation Service (ACCS) and don’t know what to do next;
  • your employer is refusing to cooperate with your claim, or pressuring you to return to work;
  • your employer's insurer is refusing to pay for treatment or hasn’t approved your request for surgery;
  • your entitlement payments are incorrect or have been cut off; and/or
  • you’ve suffered a workplace injury and need advice on the next steps.

Shine Lawyers can help

If you have suffered a workplace injury or illness, you may be entitled to compensation. Contact Shine Lawyers today for an obligation-free discussion about your potential claim. Our team of expert workers compensation lawyers can help you to understand your rights and access the compensation you’re entitled to on a No Win, No Fee basis, so you don’t have to worry about out-of-pocket legal expenses.

For more information about how Shine Lawyers will handle your case, watch our simple step-by-step guide to compensation claims below. Or if you want to find out more about workers compensation claims, see our Common Questions section.

Comcare claims

If you have suffered a work-related injury or illness and are an employee of the Commonwealth Government, a statutory authority or a corporation who self-insures (including companies such as Telstra, Australia Post, NAB and CBA); you may be entitled to make a workers compensation claim under the Comcare scheme. Click here to find out more about Comcare claims. 

Superannuation and Disability Insurance

If you are unable to work due to illness or injury you may be entitled to benefits through your superannuation or other insurance policies. Speak to one of our Superannuation and Insurance Claims experts for a quick, obligation-free analysis of your situation to determine your rights and ability to make a claim. Learn more about Superannuation and Disability Insurance Claims


Our offer to you

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Obligation-free initial consultation to assess your case confidentially

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Claim assessment process where we will explain all of the options available to you

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We can come to you - if you can't make it into the office we're more than happy to come to you

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No Win No Fee arrangement



Common Questions

Examples of workers compensation cases include:

Workers compensation falls under employment law, which is a broad area of law that includes most areas of the employer/employee relationship.

The workers compensation legal process can be quite complicated depending on your case; however your expert workers compensation lawyer will be with you through each step of the claims process. The below image will give you a general idea of the legal process with Shine Lawyers and how we can help you to get the compensation you need to move forward.

Claims Process Diagram

Conciliation can help to progress your workers compensation claim in the following situations:

  • If you don’t agree with the decision your employer’s insurer made regarding your claim;
  • If the insurer rejected your claim; or
  • If the insurer hasn’t made a decision and you haven’t been able to get a response but are in need of treatment (e.g. if your doctor has put in a request for you to receive surgery because you require urgent treatment, however your claim hasn’t been accepted)

The Accident Compensation Conciliation Service (ACCS) is a way you can resolve these disputes with your employer’s insurer, however it is recommended that you seek legal advice before going through the conciliation process to ensure your rights and entitlements are protected.

The amount you will be able to claim will depend on the particular facts of your situation.

Certain things that may affect the amount you can claim include the state or territory where your injury happened and the date of your injury. Once we have put together the evidence to support your claim, we should be able to give you a better idea of what to expect.

To ensure you get the best outcome from your claim, it’s important that you seek legal advice before accepting any lump-sum payment from an insurer.

Each case is different, but we’ll move as quickly as possible to get your claim finalised and get you back on your feet.

How long your claim will take depends on how complicated your situation is, how serious your injuries are, and the treatment you need to restore your health. We’ll be able to give you a better idea of timing after we meet with you and understand the details of your specific circumstances.

Due to strict time limits associated with making a workers compensation claim, we recommend that you seek legal advice at as soon as you can to make sure you’re fully compensated for your injuries. Please contact Shine Lawyers for further information regarding your entitlements and your eligibility to make a claim.

Workers compensation is a type of insurance that is compulsory for all Victorian employers.

If you’ve been injured at work and your employer is found to be responsible, it’s your employer’s insurance company that will pay your compensation.

If you make a claim against your employer, they are not allowed to treat you differently during the process. If they do, they could be held liable for discrimination. At Shine Lawyers, we can help you make a claim while ensuring you are not treated unfairly for standing up for your rights.

Workers compensation does not usually apply if you were injured while travelling to or from work.

If your injury was caused by a motor vehicle or public transport accident you may be able to make a motor vehicle accident compensation claim.

Shine Lawyers are one of the biggest personal injury litigation firms in Australia and have the experience and nous to go up against the big insurance companies and get you the result you are looking for.

At Shine Lawyers you will have your own go-to team, who are always available to chat and who understand that explaining things in plain English to you is important.

We provide all of our workers compensation legal services on a No Win No Fee basis, which means you won't have to pay our legal costs unless we win your claim at the end.

Hear from some of our clients who have been through the legal process with us.

Shine Lawyers have offices in the following locations. As part of our service offering, home or hospital appointments can be arranged at your convenience.

Our compensation experts are in the following locations:

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