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Burn Injury Lawyers

If you or your loved one has suffered a burn injury at work or in a public place, Shine's burn injury lawyers are here to help you access the compensation you deserve and right wrong. 

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Personal injury
Workers' compensation
Public liability

Burns and injuries can occur in many everyday situations; whether it’s at work or in a public place. No matter where it happened, it’s important to seek legal advice as soon as possible as you may be entitled to compensation.

What is a burn injury?

A burn injury is physical damage caused by: 

  • Heat (e.g. fire, steam, smoke, appliances, substances, food, oils, fats, drink, water) 

  • Chemicals (e.g. acid, toxic fumes, corrosive substances, cleaning, beauty or hair products, pool chemicals etc.)

  • Friction (e.g. moving mechanical parts at work or from gym equipment, amusement park rides, playground equipment etc.)

  • Electricity (e.g. electric shock from faulty appliances, damaged wiring, unsafe electrical installations)

    Radiation (e.g. exposure to radiological materials in a work setting)

  • Unsafe products (defective electrical goods, overheating devices, poorly designed kitchenware or home appliances)

Burn severity isn’t always obvious. Any burn injury should be promptly assessed and treated by a doctor, no matter how it occurred. 

Burn injury compensation 

Burns suffered in a workplace setting (including on your way to work) can be eligible for a workers’ compensation claim. However, burns suffered in a public place would be made under a public liability claim. In either case, eligibility and entitlement to burns and injuries compensation[CD1] depends on the severity of your injury and your location. You may be able to claim for:

  • Medical and rehabilitation costs 

  • Loss of income

Who can make a burn injury claim?

Injured while working

If you suffered a burn injury in your workplace or on your way to work and are employed on a full-time, part-time or on a casual basis, you may be eligible for a claim.

Injured in a public place

If you were burnt because of someone like a business, property owner, or service provider failing to take reasonable care, you may be eligible for a claim.

Who is most at risk and where do burn and injuries occur?

Workers most at risk

Although workplace burns and injuries account for less than 5% of serious workers’ compensation claims in Australia, yet those affected often experience life-altering and complex physical and mental impacts.

  • Construction, including use of equipment and power tools

  • Culinary and hospitality, including food preparation and handling

  • Electrical, including electricians and workers on power lines

  • Manufacturing, including use of heavy machinery running at high temperatures and speeds

  • Chemical, including handling, contact with or exposure to hazardous or toxic substances

  • Emergency services and first responders such as firefighters

Common scenarios for burns in a public place

  • Faulty or unsafe products: Burns caused by defective electrical appliances, malfunctioning kitchen equipment, or unsafe consumer goods. If a product fails and causes injury, you may have a claim against the manufacturer or retailer.

  • Cosmetic and beauty treatments: Burns from laser treatments, chemical peels, waxing, or other cosmetic procedures performed incorrectly or with unsafe products.

  • Hospitality venues: Scalds or burns from hot food or beverages served in restaurants, cafés, or bars, especially if staff fail to warn customers or handle items safely.

  • Public places: Burns from exposed hot surfaces, faulty heating systems, or accidental spills in shopping centres, gyms, hotels, or entertainment venues.

  • Rental properties and accommodation: Injuries resulting from poorly maintained hot water systems, heating appliances, or unsafe facilities in hotels, Airbnbs, or rental homes.

  • Events and recreational activities: Burns from fireworks, campfires, or equipment at public events, festivals, or amusement parks.

If your burn injury happened in any of these settings and was due to someone else’s negligence, such as a business, property owner, or product manufacturer, you may be entitled to make a public liability claim.

Levels of burn injury 

Burns are classified into three levels: 

Superficial burns (first-degree burns)

  • Damage the top layer of skin

  • Cause redness and pain at the burn site

Partial thickness burns (second-degree burns)

  • Damage the first and second layers of skin

  • Cause redness and pain, as well as swelling, blisters and peeling

Full-thickness burns (third-degree burns)

  • Damage the first and second layers of skin

  • Damage the underlying tissue (including muscles, tendons, nerves and bones)

  • Cause extreme pain as well as long-lasting damage to skin, muscles, bone, connective tissue and nerves

Severe burns and injuries can result in:

  • Permanent damage to skin, muscles and / or bones

  • Scarring and disability

  • Infection

  • Organ failure

  • Mental health injury due to trauma

  • Death

Steps to take after a burn injury 

Seek immediate first aid 

Gold standard burn injury treatment includes at least 20 minutes of cool running water within three hours of injury 

Report the incident to your employer or make a personal record of the incident

Let your employer know about the workplace incident that led to your burn injury, and be aware of the legal time limit for your state or territory: 

State or Territory

Time limit to notify employer 

Queensland

As soon as possible.

New South Wales

As soon as possible.

Australian Capital Territory

As soon as possible.

Victoria

Within 30 days of becoming aware of your injury.

Tasmania

As soon as practicable.

South Australia

Within 24 hours or as soon as practicable.

Northern Territory

As soon as practicable.

Western Australia

Immediately after seeking first aid.

If the incident happened in a public place, take photographs or footage of where the incident happened and your injuries. Documenting the details of the incident as soon as practicably possible after it’s occurred will help in compiling all supporting evidence.

Request a medical certificate

See your doctor for your injuries and ensure they record how the incident occurred and all the symptoms you have.

Complete and submit a worker’s injury claim form

When seeing your GP ask them for the workers’ compensation medical certificate relevant to your state or territory if the injury happened at work. It can then be attached to your claim form. 

State or Territory

Medical Certificate

Claim Form

Queensland

Work Capacity Certificate 

WorkCover Queensland claim  

New South Wales

SIRA Certificate of Capacity 

Worker’s injury claim form 

Australian Capital Territory

Certificate of Capacity 

WorkSafe ACT claim form from your employer 

Victoria

WorkSafe First Certificate of Capacity 

Worker’s injury claim form 

Tasmania

Workers’ Compensation Certificate of Capacity (medical) 

Workers’ compensation claim form 

South Australia

Work Capacity Certificate 

ReturnToWorkSA claim form 

Northern Territory

Medical certificate of capacity – First 

Workers compensation claim form 

Western Australia

WorkCover WA  

First Certificate of Capacity 

Workers’ Compensation Claim Form 

Contact Shine’s burn injury lawyers

Expert legal advice from a trusted burn injury lawyer is essential to ensure your rights and entitlements are protected.

How a burn injury lawyer can help 

Burn injuries can have a devastating impact on every aspect of your life – physically, emotionally, and financially. Seeking compensation is not just about receiving money; it’s about getting the support you need to rebuild your life and move forward after a traumatic event.

A specialist burn injury lawyer can guide you through the complexities of a workers’ compensation or public liability claim, helping you to maximise your entitlements (including whether you’re eligible to make a total and permanent disability claim under your superannuation policy).

Do you have a claim?

We’re here to make the claim process as simple and stress-free as possible.  

Time limits for workplace burn injury claims

Each state and territory has specific legal time limits for submitting a workers’ compensation claim:  

QLD: 6 months from your entitlement to apply for compensation.

NSW: 6 months from the date of your burns and injuries. 

ACT: 3 years of your injury.

VIC: 6 months from the date of your burns and injuries. 

TAS: 6 months of the date of your burns and injuries.

SA: 6 months from your entitlement to apply for compensation.

NT: 6 months of your injury.

WA: 12 months of your injury.

Contact Shine’s burn injury lawyers near you  

Get in touch with Shine's trusted burn injury lawyers. We’ve been standing up for the rights of everyday Australians for nearly 50 years and offer affordable and experienced legal advice on a No Win, No Fee* basis. During your obligation-free first meeting we’ll help you understand your entitlements to burns and injuries compensation. 

*Conditions apply  

No Win, No Fee*

We do our best up-front to make sure you understand your legal claim, including whether your claim is on our No Win, No Fee* basis.  

*Conditions apply

Learn more

Burn injury lawyer FAQs

How much compensation for a burn at work? 

There is no set amount of compensation for workplace burns and injuries, as it depends on the severity of your burn and your specific circumstances. Your expert burn injury lawyer can advise you about your eligibility to claim compensation once they understand your situation. 

Who pays the burn injury compensation?

How much compensation you can claim for a burn injury really depends on the severity of the injury and the impact it will have and has had, on your life.

Once a lawyer puts together all the medical and financial evidence and goes through the facts of your case, they should be able to give you a good idea of how much compensation you can expect.

Can I represent myself when making a burn injury compensation claim?

It is possible to legally represent yourself when making a burn injury compensation claim. Doing so successfully will likely require a thorough understanding of the law, your legal rights and entitlements, and a commitment to actively pursue the case to move it forward.

Most people making burn injury claims choose not to act for themselves and instead engage an expert compensation lawyer. The best compensation lawyers can provide the knowledge and experience required to help guide a case to a successful outcome.

Where are Shine’s No Win No Fee* burn injury attorneys located? 

Shine’s expert No Win No Fee* burn injury lawyers are available in over 40 locations across Australia, and can meet in person, online, by phone or wherever is most convenient for you. Get in touch

*Conditions apply 

Does a burn count as an injury?

Yes, burns are serious injuries that can cause immediate and long-term physical and mental health impacts. 

How long does it take to make a burn injury compensation claim?

No two burn injury claims are the same, and how long it takes for a claim to be successful depends on a whole range of factors such as how long it takes for your injuries to stabilise and how complex your claim is.

A lawyer will be able to give you a better idea of timing after they know a bit more about your situation.

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