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Public Liability Lawyer - Brisbane & QLD

If you or your loved one has been injured in a public place, our public liability claims experts are ready to take action against those at fault and right wrong.

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Who can make a public liability claim?

You can make a public liability claim if you were in a public place and: 

  • A person, business or entity owed you a duty of care (which means they had a responsibility to protect you from reasonably foreseeable injury) 

  • This duty of care was breached 

  • You or your loved one were physically or psychologically injured because of the breach 

A public place in Queensland could include public, commercial or retail properties such as:  

Additional claim types

Depending on the circumstances of your QLD public liability insurance claim, you may be eligible for other forms of compensation. Our expert public liability laws team will assess your situation, guide you through the process and lay out all your options, which could include:

Preparing for a claim

When preparing to make a claim there are some important steps you need to take.   

Check if you have a public liability claim with our simple, free online tool

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What we will ask:

  • Details about the incident and yours or your loved one’s injuries in a public place  

  • Basic personal information that is relevant and necessary for your claim

What happens next:

  • Book a no-obligation appointment with a public liability law expert right away, or 

  • Speak with our friendly Client Care team about your options

How to make a public liability claim in QLD

If you’ve been injured in a public place in Queensland, here are the steps you should follow to make a public liability claim:

Seek appropriate medical attention and treatment for your injuries

Make sure that your GP or attending doctor records how the incident occurred and the details of your injuries and symptoms.

Arrange a meeting with a public liability lawyer

Contact Shine Lawyers to make an initial obligation-free consultation with one of our public liability lawyers in Brisbane. We’ll take the time to listen and understand all the circumstances of your incident, injuries and their impact on your life. We’ll then map out the next steps and explain all the options available to you.

Gather essential evidence to support your claim

This could include:  

  • Taking photos of the location of where you were injured in a public place 

  • Taking photos of your injuries 

  • Writing down what happened to you 

  • Getting contact details of any witnesses to the incident 

  • Any communication you receive from the person, business or entity responsible for your injuries 

  • A record of your report of the incident to the person, business or entity you believe is responsible for your injuries (for example to the local council, school, shopping centre owner) 

Your experienced public liability lawyer can help you to gather this evidence, which is essential to support a valid public liability insurance claim. You focus on your recovery and rehabilitation, and we’ll take care of the rest, while keeping you in the loop.

Identify the person, business or entity at fault

It’s important to identify the at-fault party when you’re injured in a public place. Your public liability lawyer can work with you to identify exactly who’s in charge of the outside area, building or facility where you were injured. For example, this might be a shopping centre owner, local council or a landlord.

Commence the public liability claim process

As your public liability lawyer in Brisbane, we’ll work with you to ensure your public liability claim is correctly submitted and in line with the strict public liability claim time limits.

Negotiate to settle your public liability claim early

An early settlement of your public liability claim involves both parties meeting to discuss a resolution of your claim. As your public liability lawyers, we’ll conduct the negotiations on your behalf.

If necessary, go to court to resolve your public liability claim

Only a very small percentage of QLD public liability insurance claims end up in a court hearing. If this does happen, our public liability lawyers have the skill, experience and expertise to guide you through the court process. We’ll make sure you feel comfortable and confident throughout the court process, and keep you informed of what’s required from start to finish. 

If your claim is successful, you’ll receive the compensation you deserve, so you can focus on your future

No Win, No Fee*

We do our best up-front to make sure you understand your legal claim, including whether your claim is on our No Win, No Fee* basis.  

*Conditions apply

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Do you have a claim?

We’re here to make the claims process as simple and stress-free as possible.  

Public liability insurance claims FAQs

What is public liability?

A public liability claim can be made when you’re injured in a public area, building or facility and someone has breached their duty of care.  

Public liability laws are relevant when: 

  • There is an area, building or facility that is open to the public 

  • A person, business or entity owns or is in charge of the area, building or facility 

  • That person, business or entity owes a duty of care to any member of the public who enters the area, building or facility 

  • The duty of care means they are responsible to protect you from reasonably foreseeable injury while you’re in or on the area, building or facility 

What happens when I’m injured in a public place?

If you’re injured in a public place, it’s important to seek medical attention for your injuries and contact a public liability lawyer. We can help you to identify who is at fault and make a public liability claim for compensation for your injuries.

Are there any Shine public liability lawyers located in Brisbane and QLD?

With more than 40 branches across Australia and 1000+ team members, location is no barrier when it comes to accessing Shine Lawyers legal advice and support. 

If you’d like to speak to our public liability team in person, you can see our full list of locations here

If you aren‘t able to find a location near you, we can easily arrange an obligation-free virtual appointment or discuss the option to meet at a location that’s comfortable and convenient for you. No matter where you are located, we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.

Can I represent myself, or do I need a public liability lawyer?

It's possible to represent yourself when making a public liability insurance claim. However, successfully doing so will likely require:

  • A thorough understanding of public liability law and public liability claim time limits

  • A full understanding of your legal rights and entitlements

  • A commitment to actively pursue your case to move it forward

Without an experienced public liability lawyer in your corner, it can be difficult to identify and highlight the strengths of your case. 

You then may not receive the compensation you deserve.

Why trust Shine to be my public liability lawyers?

We have helped thousands of Australians right wrong and access more than $1 billion per year in entitlements and compensation through our expert services.  

95% of the cases we represent are settled without the stress of going to court.

We offer access to affordable legal advice including on a No Win, No Fee* basis and an obligation-free initial consultation so you can understand your rights and know where you stand. 

 *Conditions apply 

Are there any Shine public liability lawyers in Brisbane and QLD?

With more than 40 branches across Australia and 1000+ team members, location is no barrier when it comes to accessing Shine Lawyers’ legal advice and support.  

If you’d like to speak to our public liability law team in person, you can see our full list of locations here.  

If you can’t find a location near you, we can easily arrange an obligation-free virtual appointment or discuss the option to meet at a location that’s comfortable and convenient for you. No matter where you are located, we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.

Can I represent myself, or do I need a public liability lawyer?

It’s possible to represent yourself when making a public liability insurance claim. However, successfully doing so will likely require: 

  • A thorough understanding of public liability law and public liability claim time limits 

  • A full understanding of your legal rights and entitlements 

  • A commitment to actively pursue your case to move it forward 

Without an experienced public liability lawyer in your corner, it can be difficult to identify and highlight the strengths of your case.  You then may not receive the compensation you deserve.  

 *Conditions apply

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