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Slip, trip or fall injuries

If you have suffered a slip injury, trip injury, or fall injury in a public, commercial or retail property, our Public Liability experts have the skills and expertise to help you claim the compensation you need to support your recovery. 

Public liability

Do I have a slip, trip or fall injury claim?

Whether you were injured by a slip and fall in a shopping centre or elsewhere in public, you may have a public liability claim if another person, business, or organisation caused your injury. 

Your legal team will need to prove whoever was responsible was ‘negligent’, meaning they failed to take the reasonable care expected of them to avoid your injury. 

Public liability claims commonly occur due to: 

If you have suffered a serious slip, trip, or fall injury in a public place due to someone else's negligence you should seek legal advice from our Public Liability lawyers as soon as possible – strict legal time limits apply. 

Our slip, trip and fall, injury experts, have a proven record when it comes to achieving successful outcomes for our clients with public liability claims. 

We’ll fight to maximise your compensation, ensuring you receive the support for your recovery that you deserve.

What can I claim compensation for?

Every injury is unique, so each compensation claim will vary according to the specifics of the case. Once your lawyer is familiar with your situation, they can explain what you should be able to claim. 

A successful public liability claim may include compensation for: 

  • medical and hospital costs 

  • loss of earnings 

  • pain and suffering 

  • home help you may have received, whether paid or unpaid.

What is the claims process?

Shine Lawyers have expert public liability lawyers that can help you following your slip, trip, or fall injury. The complexities involved in this area of law mean that seeking legal help as soon as possible is your best chance at building a strong case. For a slip, trip, or fall injury claim to be successful, lawyers typically need to prove: 

  • the person or company at fault owed you a duty of care (they had an obligation to take measures to prevent harm) 

  • the person or company failed to take this care; and 

  • you were hurt and suffered loss as a result.

Check if you have a claim with our simple, free online tool. 

What we will ask:

  • Details about the accident and injuries that may have happened to you or your loved one

  • Basic personal information that is relevant and necessary for your claim

What happens next:

  • Either book a no-obligation appointment with a compensation law expert right away or,

  • Speak with our team about your options

If you are experiencing persistent symptoms after being injured, and another person, business or organisation is responsible, you may be able to make a public liability claim.

To help you make a successful claim, we recommend collecting evidence as soon as possible after your injury.

This evidence may include:

Taking photographs of the injury, and the location where the injury occurred.

Writing down what happened to you. Recording the contact details of any witnesses.

Sharing with your lawyer a record of the report you made of your injury and any response you received from those responsible.

Keeping any medical record of your injury. This includes appointment dates, medical certificates and x-rays.

Recording any expenses or lost wages due to your injuries.

How Shine can help

We have helped thousands of Australians right wrong and access more than $1 billion per year in entitlements and compensation through our expert services.  

95% of the cases we represent are settled without the stress of going to court. 

We offer access to affordable legal advice including on a No Win, No Fee* basis and an obligation-free initial consultation so you can understand your rights and know where you stand. 

*Conditions apply

We are ready to take action against those at fault for your injuries and right wrong. 

Slip, trip and fall claim FAQs

What are the costs involved in making a slip and fall claim?

When making a slip and trip claim with Shine Lawyers, you won't pay any of our legal fees unless we win your claim in the end. We run all our Public Liability claims on a No Win, No Fee* basis. 

*Conditions apply

How are slip and fall settlements calculated?

No two slip and fall injuries are the same and the impact these injuries have on a person varies as well. This means it's difficult to give an indication of what you might expect to receive from a compensation payout without knowing the facts of your situation. 

In most instances, a monetary value is placed on the gap between your predicted life path before the slip and fall injury, and your actual life path since the injury.

Are there any time limits for making a slip and fall claim?

Yes. Strict time limits apply to all public liability or trip and fall claims. Please contact Shine Lawyers for further information regarding your specific entitlements and eligibility to claim.

Who pays the slip, trip or fall compensation to me?

In most cases, the specific person, business or organisation responsible for your injury doesn't pay you compensation. It's typically their public liability insurer who will pay you the compensation.

Are there any Shine public liability lawyers near me?

With more than 40 branches across Australia and 1000+ team members, location is no barrier when it comes to accessing Shine Lawyers legal advice and support. 

If you’d like to speak to our public liability team in person, you can see our full list of locations here

If you aren‘t able to find a location near you, we can easily arrange an obligation-free virtual appointment or discuss the option to meet at a location that’s comfortable and convenient for you. No matter where you are located, we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.

Can I represent myself, or do I need a public liability lawyer?

It is possible to legally represent yourself when making a claim however, doing so successfully will likely require a thorough understanding of the law, your legal rights and entitlements, and a commitment to actively pursue the case to move it forward. 

Without an experienced public liability lawyer in your corner, it can be difficult to identify and highlight the strength of your case. 

Without the right legal advice and support, you then may not receive the compensation you deserve.

Why trust Shine to be my public liability lawyers?

At Shine Lawyers, we put your first. We’ve been standing up for the rights of everyday Australians for over 45 years. As one of Australia’s largest litigation law firms, we are here to help you get the justice you deserve.     Our empathy, understanding and expertise are why we’re ahead of the pack. We’ll stand with you and guide you through every step of the way. 

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