Who can make a workers' compensation or WorkCover Queensland claim?
All Queensland employers are required to have workers’ compensation insurance to cover their workers in the event of injury in a workplace accident. You can make a workers’ compensation claim if you’re injured or fall ill because of your work and you’re:
Employed full-time, part-time or on a casual basis
A volunteer or taking part in work experience
You may also be eligible to claim if you think you’ve been engaged as a contractor.
Your occupation won’t limit your ability to claim workers’ compensation in QLD. You may for example be employed in:
Community and personal service
A trade or technical industry
Retail or sales
Accommodation or hospitality
Agriculture, forestry and fishing
Transport and delivery
Whether you’re employed in an industry detailed above or elsewhere, you may be eligible to make a WorkCover Queensland claim if you’re injured or fall ill because of your work. Your rights remain the same and our WorkCover lawyers in Brisbane and Queensland can assist in all workers’ compensation claims.
What can you claim for?
You can claim for an injury if you’re: travelling to or from work, on a scheduled work break or as a direct result of carrying out your work activities.
Your claim for an injury at work depends on the extent of your injuries and the state your workplace accident occurred in.
As a worker in Queensland, you may be eligible to receive compensation for:
Past and future lost income
Cost of medical and rehabilitation treatment, including pharmaceuticals
Psychological and/or psychiatric treatment
Reasonable travels expenses, such as to and from your medical and rehabilitation appointments
Pain and suffering
Return to work services (including training)
If you are already receiving work benefits, it’s important that you do not accept any offer without seeking legal advice first.
How long will it take?
The length of time your claim can take depends on:
Your injury or injuries
The medical and/or rehabilitation treatment you will need
Getting the best WorkCover lawyers for legal advice as quickly as possible is critical.
Strict time limitations apply when lodging a workers’ compensation claim in Queensland.
What types of workplace injuries and illness are covered by workers’ compensation in Queensland?
If you work for a Queensland employer, you can make a WorkCover claim for any physical or psychological injury, disease or death experienced because of your work, or for a pre-existing condition made worse by your work.
Here are just a few examples of the types of workplace injuries and illnesses you can claim workers’ compensation in Queensland for:
Death and dependency claims
Lifting injuries, for nurses or other occupations
Repetitive strain injuries
Additional claim types
Our team of workers’ compensation lawyers in Brisbane and Queensland can help you understand all the claim options that may be available to you.
Depending on the circumstances of your workplace injury or illness, you may also be eligible for:
Check if you have a claim with our simple, free online tool.
What we will ask:
Details about the accident and injuries that have happened to you or your loved one
Basic personal information that is relevant and necessary for your claim
What happens next:
Either book a no obligation appointment with a compensation law expert right away or,
Speak with our team about your options
Workers’ compensation Queensland claim process
Document and report your injury or illness to your employer
It’s important to immediately inform your employer in writing about your work-related injury or illness and keep any information and documentation.
Seek medical treatment
Make a doctor's appointment – preferably with your personal doctor – and explain what has happened at work. It’s important the doctor documents everything thoroughly and accurately. If you believe your diagnosis hasn’t been captured correctly, it’s important you seek a second medical opinion.
Phase 1: Lodge a statutory workers' compensation claim
Phase 2: Submit a common law claim for compensation
Once your statutory claim has been finalised, Shine Lawyers will work with you to ensure your common law claim (when your employer is at fault) form is submitted correctly and complies with strict time limitations.
We’ll build your claim and keep you informed
We will work with you to gather all the documentation and medical evidence required to support your claim. You focus on your recovery and rehabilitation, and we’ll take care of the rest while always keeping you in the loop.
Once our investigations are complete, we will advise you of the best way forward to pursue your claim.
Resolve your case
If your claim is successful, you will receive the compensation you deserve, so you can focus on your future.
Remember that strict time limits apply. It’s always worth seeking an obligation-free initial consultation with workers’ compensation lawyers in Brisbane or Queensland so you can get the legal advice specific to your situation.
Existing box module on service page We do our best up-front to make sure you understand your legal claim, including whether your claim is on our No Win, No Fee* basis.
Do you have a claim?
We’re here to make the claims process as simple and stress-free as possible.
Are all Queensland businesses insured by WorkCover Queensland?
Every Queensland employer must hold a WorkCover Accident Insurance policy for their employees unless they qualify to self-insure. Some large Queensland employers choose to self-insure rather than take out WorkCover.
What if my Queensland employer is self-insured?
Your rights and your employer’s insurance obligations remain the same. A workplace injury or illness claim is still handled by WorkCover Queensland.
Who pays the workers' compensation or WorkCover claim?
If you’ve been injured or become ill at work and your employer is found to be responsible, your employer’s insurance company will pay your compensation. Workers’ compensation is a type of insurance that is compulsory for all employers and is there for your protection.
If you make a claim against your employer, there are laws in place to ensure they don’t treat you differently during the process. If they do, they could be held liable for discrimination. Our team can help you make a claim while ensuring you are not treated unfairly for drawing a line between right and wrong.
Can I represent myself or do I need a workers’ compensation lawyer in Brisbane or Queensland?
Yes, it is possible to legally represent yourself when making a claim. However, doing so successfully will require a thorough understanding of the law, your legal rights and entitlements, and a commitment to actively pursue the case to move it forward against WorkCover Queensland, who will have their own legal team to defend them.
You will also need evidence to prove that your employer is at fault for your injury or illness. Without an experienced workers’ compensation lawyer in your corner, it can be difficult to identify and highlight the strength of your case. Without the right legal advice and support, you then may not receive the compensation you're entitled to under WorkCover QLD.
Why trust Shine to be my workers' compensation lawyers in Brisbane or Queensland?
We have helped thousands of Australians right wrong and access more than $1 billion per year in entitlements and compensation through our expert services.
95% of the cases we represent are settled without the stress of going to court.
We offer access to affordable legal advice including on a No Win, No Fee* basis and an obligation-free initial consultation so you can understand your rights and know where you stand.
How can Shine’s workers' compensation lawyers in Brisbane and Queensland help me?
Our team of workers’ compensation experts may be able to help you to:
Submit a workers’ compensation claim
Contest a workers’ compensation claim that has been rejected by your employer’s insurer
Support you if your employer refuses to cooperate with your claim, or pressures you to return to work
Access compensation if your employer's insurer refuses to pay for treatment or hasn’t approved your request for surgery
Ensure you are receiving the maximum weekly benefits or gain access if they have been cut off
Lodge your common law claim proving your employer is at fault and obtain maximum compensation for you
Provide advice if you have suffered a workplace injury and need help with the next steps
What aspects of the law can Shine’s QLD workers' compensation solicitors help me with?
Our team of workers' compensation experts may be able to help you to:
Submit a workers’ compensation claim
Contest a workers' compensation claim that has been rejected by your employer’s insurer
Support you when your employer is refusing to cooperate with your claim, or pressuring you to return to work
Access compensation if your employer's insurer is refusing to pay for treatment or hasn’t approved your request for surgery
Ensure you are receiving the maximum weekly benefits or gain access if they have been cut off, also making your common law claim proving your employer is at fault and obtaining maximum compensation for you
Provide advice if you have suffered a workplace injury and need advice on the next steps
Where are the Shine WorkCover lawyers in Brisbane and Queensland located?
With more than 40 branches across Australia and 1000+ team members, location is no barrier when it comes to accessing Shine Lawyers’ legal advice and support.
If you’d like to speak to our WorkCover lawyers in Brisbane or throughout QLD in person, you can see our full list of locations here.
If you can’t find a location near you, we can easily arrange an obligation-free virtual appointment. No matter where you are located, we will always provide the same, expert advice and manage your workers’ compensation claim with the same level of quality and commitment.