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Faulty product compensation claims

Product liability

If you’ve been injured as a result of a faulty product or device, it can have a really big impact on your life. Sometimes, the only way you can regain control back over your life is to make a claim for compensation to make your life a little easier. If you’ve been injured by a faulty product or device, then you may be entitled to make a product liability compensation claim.  

Our faulty product lawyers provide legal services on a No Win, No Fee* basis, which means you won’t have to pay our legal fees unless we win your claim at the end. With Shine Lawyers you won’t be left confused or stressed when it comes to the legal side of things. We will explain everything in plain English and make things as easy as possible for you. 

*Conditions apply 

Faulty product compensation - how it gets calculated 

Faulty product compensation is calculated differently depending on your individual circumstances. In most cases, a monetary value is placed on the gap between your predicted life path before the injury that resulted from a faulty product, and your actual life path since. Shine Lawyers can help you every step of the way and get you the compensation you need following your faulty product injury. 

Check if you have a claim with our simple, free online tool

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What we will ask:

  • Details about the accident and injuries that may have happened to you or your loved one

  • Basic personal information that is relevant and necessary for your claim

What happens next:

  • Either book a no-obligation appointment with a compensation law expert right away or,

  • Speak with our friendly Client Care team about your options

How Shine can help 

We have helped thousands of Australians right wrong and access more than $1 billion per year in entitlements and compensation through our expert services.  

95% of the cases we represent are settled without the stress of going to court. 

We offer access to affordable legal advice including on a No Win, No Fee* basis and an obligation free initial consultation so you can understand your rights and know where you stand. 

*Conditions apply 

We are ready to take action, holding manufacturers and importers of faulty products to account and right wrong.


Are there any Shine product liability lawyers near me?

With more than 40 branches across Australia and 1000+ team members, location is no barrier when it comes to accessing Shine Lawyers legal advice and support. 

If you’d like to speak to our product liability team in person, you can see our full list of locations here. 

If you aren‘t able to find a location near you, we can easily arrange an obligation-free virtual appointment or discuss the option to meet at a location that’s comfortable and convenient for you. No matter where you are located, we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.

Why trust Shine to be my product liability lawyers?

At Shine Lawyers, we put your first. We’ve been standing up for the rights of everyday Australians for over 45 years. As one of Australia’s largest litigation law firms, we are here to help you get the justice you deserve.  

Our empathy, understanding and expertise is why we’re ahead of the pack. We’ll stand with you and guide you through every step of the way.

Can I represent myself, or do I need a product liability lawyer?

It is possible to legally represent yourself when making a claim however, doing so successfully will likely require a thorough understanding of the law, your legal rights and entitlements, and a commitment to actively pursue the case to move it forward.  

Without an experienced product liability lawyer in your corner, it can be difficult to identify and highlight the strength of your case. 

Without the right legal advice and support, you then may not receive the compensation you're entitled to.

Who will pay my faulty product compensation if I take legal action?

If you decide to take legal action, in most cases, it’s the insurance company of the entity who is responsible for the faulty product that will pay the compensation to you. Faulty product litigation can be quite complex so it’s important that you choose a lawyer that is experienced and has a good track record when it comes to these types of claims. Shine Lawyers have been handling faulty product compensation claims for decades and have a team of lawyers that are highly experienced in this area of the law.

Are there time limits when it comes to making a faulty product claim?

Yes. There are strict time limits when it comes to making a faulty product claim under Australian law, which is why it’s very important you seek help as soon as possible after your faulty product injury from one of our experts. 

Contact Us

We're here to help. Send us an enquiry and our friendly client care team will get in touch.

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