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Product Liability Claims Queensland and WA

If you’ve been injured because of a faulty product in Queensland or WA, you may be entitled to claim compensation.


This page is written specifically for a Queensland or Western Australian audience. Restrictions in these states prohibited us from showing certain information regarding our legal services, so if you are located outside these states please click here for information on product liability law.

For more information on the process for bringing a claim for compensation with Shine Lawyers, watch our simple guide to compensation claims.

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Common Questions

In Queensland and WA, or anywhere else in Australia, manufacturers have a duty of care to make sure their products are safe.

Examples of product liability claims include:

  • Faulty medical implants or devices
  • Faulty goods or household appliances
  • Faulty machinery, cars or parts
  • Dangerous drugs or chemical products

The product liability claims legal process

No two product liability compensation claims are the same, however the below image gives a good indication of the claims process and how to access compensation.

Claims Process Diagram

For a product liability claim to be successful in Queensland or WA, you must prove that the manufacturer and/or distributor supplied a product that was unsafe, defective or didn’t come with appropriate warnings.

If the manufacturer or distributor is found to be at fault, it’s most likely their insurance company will be responsible for compensating you.

Each case is different but compensation for a product liability claim under Queensland and WA law could include:

  • Past and future medical expenses, such as surgery and equipment
  • Past and future loss of earnings
  • Pain and suffering as well as loss of enjoyment of life
  • Home help and nursing provided by anyone.

How much compensation you can claim for under Queensland and WA law varies based on your individual circumstances. It's therefore very hard to give a ballpark figure without knowing the extent of your injuries and the particulars of your situation.

In most instances a monetary value is placed on the gap between your life path before the injury, and your life path since the injury.

Compensation Diagram

How long your claim takes depends on a few things, for example how complex your particular situation is.

Once a lawyer knows the ins and outs of your case they can give a better idea of the timeframes involved with your claim.

Recent changes in Australian liability laws mean that strict guidelines can limit or prevent you from claiming compensation.

So if you’ve been injured, it’s important you get legal advice as soon as possible.

Shine Lawyers work on a No Win No Fee* basis so you’ll only pay our fee if you win your case at the end of the claim.

Your legal costs will be determined by the amount of work required to resolve your claim.

*Conditions apply

Shine Lawyers have offices in the following locations in Queensland and WA. As part of our service offering, home or hospital appointments can be arranged at your convenience.

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