We expect that the products and devices we buy will be safe – but sometimes a mistake is made and someone gets hurt.
Due to restrictions in Queensland (QLD) and Western Australia (WA) we are prohibited from showing people in those states certain information regarding our legal services. If you are located in QLD or WA please click here for information on product liability law.
If you’ve been injured because of a faulty product, you may be entitled to claim compensation. At Shine Lawyers, can help you fight for the money you need to get back on your feet. And with our No Win No Fee guarantee, you don’t have to pay our legal fees unless we win. All you have to focus on is getting back on your feet.
It can be hard to stand up on your own in the world of big insurance companies and legal mumbo jumbo. Your focus should be on trying to make things better – not the legal side of things. That’s where we shine.
You’ll have your own go-to team, who will always be there to answer your questions and give you the facts in plain English. We’ll be with you every step of the way.
For more information on what's involved in bringing a claim for compensation, watch our step-by-step guide below:
Recent hazard alerts issued to Australian residents
Our offer to you
Common questions about Product Liability Claims
- Defective medical prostheses, implants or devices
- Defective consumer goods and household appliances
- Faulty machinery, cars or components
- Unsafe chemical products or pharmaceuticals
At Shine Lawyers, we will tell you straight out what you can and can’t claim. We’ll always be close by and will make sure you know exactly what’s going on.
The Product Liability Claims Process
No two product liability claims are the same, however the below image gives a good indication of the claims process and how to access compensation.
It’s important that the investigation starts as soon as possible so we recommend you get legal advice as soon you can.
To make sure you get the outcome you deserve, look for a legal representative with a large amount of experience dealing with product liability claims. They can help you fight for what you’re legally entitled to.
- Past and future medical expenses, such as surgery and equipment
- Past and future loss of earnings
- Pain and suffering as well as loss of enjoyment of life
- Home help and nursing provided by anyone.
Our legal team will get medical experts to assess your injuries and help you get the compensation you deserve. We will work hard to ensure you get what you deserve.
In most instances a monetary value is placed on the gap between your life path before the injury, and your life path since the injury.
Legislation varies between Australian states and territories but most include an anticipated timeline for the claim to be completed in. Your legal team will be able to explain more when they sit down with you.
At Shine Lawyers, we can help you get the claim process rolling and make sure you are fully compensated.
There are no upfront or hidden costs and we’ll always be open and honest with you.
Your legal costs at the end will depend on the amount of work which needed to be put in to resolve your claim. This is all recorded as we go and we’re happy to answer any questions about fees at any point.
Most people making product liability compensation legal claims choose not to act for themselves and instead engage an expert compensation lawyer. The best compensation lawyers can provide the knowledge and experience required to help guide a case to a successful outcome.
It doesn't matter if you are located close or far away from a Shine Lawyers office - we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.
Our compensation experts are in the following locations:
New South Wales
- Gold Coast
- Hervey Bay
- North Lakes
- Stones Corner
- Sunshine Coast
Why you should choose Shine Lawyers to handle your product liability claim
Hear from some of our clients
History of Shine Lawyers
The Shine Lawyers team
Shine Lawyers also have accredited specialists in personal injury law across the nation:
Stuart Le Grand, Melbourne
Ron Kramer, Fairfield
Susan Newman, Sydney
Zlatko Mackic, Liverpool
Jodie Willey, Brisbane
Kathryn Rayner, Townsville
Melissa O'Neill, Brisbane
Michelle Wright, Springwood
Roger Singh, Brisbane
Simon Morrison, Brisbane
At Shine Lawyers you will have your own go-to team, who are always available to chat and who understand that explaining things in plain English to you is important.
We provide all of our product liability legal services on a No Win No Fee Guarantee, which means you won't have to pay our legal costs unless we win your product liability claim at the end.
Hear from some of our clients below who have been through the legal process with us and got the compensation they need.
Latest from the blog
Back to school road safety
During the busy rush of getting kids ready for a new year of school with books, uniforms and bags, it’s important for parents to ensure their children are stepping into the new school year on the right, and safe, foot. A recent study has returned some alarming statistics, showing that over 70 percent of drivers […]Read more
SSM: Wedded bliss still needs legal protections. A checklist for the newly married.
It’s an exciting day for same-sex-couples in Australia who are now able to officially wed from today but a legally binding marriage isn’t the safeguard for all your rights. It is important to remember there are legal changes all married couples still need to make to ensure their new husband or wife is protected under […]Read more
Mark Bates – This is my story
Mark was an electrician by trade, the bread winner for his wife and daughter. A fit and active 43-year-old, Mark enjoyed riding motorbikes, particularly his Yamaha Road Star. Mark was returning home from work. Mark was riding his motorbike home from a job site when he was t-boned at an intersection by a four-wheel drive. […]Read more