Ben Wilcock, General Manager of Shine Lawyers South Brisbane, has spent the past 18 years assisting people with all forms of personal injuries claims, and has particular interest and expertise in cycling accidents and workers compensation claims. Ben's recent promotion to General Manager of Brisbane South Region sees him contributing to statewide projects, key initiatives and business focus areas for our Queensland business.
Ben always wanted to help people in need through his work and discovered that a career in Personal Injury Law allowed him to do just this. Joining Shine Lawyers over 10 years ago, Ben knew that the firm was well respected within the industry and says they were able to provide him with further career opportunities. “I also liked that despite being a larger firm, the people are very down to earth and don’t take themselves too seriously,” says Ben.
In everything that he does, the client is always the central focus for Ben. The first important step in the legal process is sitting down and really listening to a client’s story, this enables Ben to understand how he can assist that individual client in the best possible way.
“I know that clients are putting their trust and confidence in me to help them in their time of need. I take that responsibility very seriously,” says Ben. “The way that I help them to get back on their feet is by being upfront and honest with clients about the legal process and what they can expect. Sometimes this includes advising clients against going down legal avenues, as it may not be the best option for them. I have also had several successful court judgements over the past 18 months, which are always very satisfying as I am able to get the best result for my clients.”
Ben’s focus on helping people and being a good citizen extends away from office. He is an active surf lifesaver who has been patrolling beaches since 2002 and competes in Surfboat competitions, winning many Australian and Qld medals. Ben is also a member of a number of organisations including Queensland Law Society, Australian Lawyers Alliance, Australian Surfboat Rowers League, Bicycle Queensland and the Currumbin Vikings Surf Lifesaving Club.
Like most people Ben values feedback which helps people continually improve. Ben is always keen to hear feedback from clients and is a strong promoter of encouraging clients to leave google reviews about their experience with Shine Lawyers.