Who can make a home and contents insurance case?
Unexpected events like a flood, fire, cyclone, break-in or accident can cause damage to your home and belongings. If this occurs, you may be eligible for a home and contents insurance claim.
Insurance companies can delay, underpay or deny valid claims and that’s why having an experienced legal expert in your corner is critical.
Our insurance lawyers can assist with any of the following:
Providing policy coverage advice
Disputing an insurer’s decision on your claim
Ensuring the items covered by your policy are valued correctly
During an already challenging time, navigating the fine print can be tricky and that’s where our team of expert insurance lawyers can help.
What can you claim for?
What you can claim for depends on the items and damage your policy covers, the level of cover you have and any other conditions in your policy.
Your insurance policy may include cover for damage or losses to:
Property or buildings
Belongings or valuable items
Our home and contents insurance lawyers will work with you to review your policy and help you understand exactly what you’re covered for to ensure your claim is valid and accepted by your insurer. Strict time limits do apply, so getting the right legal advice from the start is important.
Do you have a case?
We’re here to make the legal process as simple and stress-free as possible.
Legal process for insurance cases
We listen and assess your case confidentially
During your initial consultation over the phone, we’ll take the time to listen and understand your individual needs. We’ll then map out the next steps and explain all the options available to you.
We’ll build your case and keep you informed
Your expert legal team will work with you to gather all the evidence needed to support your claim. All evidence will be considered so we can assess your options and provide guidance tailored to your specific situation.
We’ll negotiate where appropriate to settle your claim
This may involve directly approaching the organisation concerned to engage in informal negotiations outside of the court process.
We know that you’ve been through enough. Wherever possible we will seek to minimise any stress this process could have for you and resolve your claim in a way that is sensitive to your needs.
If required, go to court
Only a small percentage of cases result in a court hearing. If this happens, we will be by your side; providing support, compassion and skilled legal representation every step of the way.
Resolve your case
We will passionately work to deliver the outcomes you deserve and maximise your entitlements.
No Win, No Fee*
We do our best up-front to make sure you understand your legal case, including whether your case is on our No Win, No Fee* basis.
For our 60-minute insurance policy consultations, an initial fee of $880 (including GST) will apply. As part of this service, you will receive a formal letter of advice.
Insurance claims FAQs
What aspects of the law can Shine’s insurance lawyers help me with?
Our home and contents insurance lawyers can review your policy and assist with submitting your claim, to ensure you receive the financial assistance you deserve.
They can help you challenge an undervalued or rejected claim from your insurer, and we will make sure you understand your legal rights and the finer details of your insurance policy.
Can I represent myself, or do I need an insurance lawyer?
It’s possible to legally represent yourself when making or challenging a claim however, doing so successfully will likely require a thorough understanding of the law, your legal rights and entitlements, and a commitment to actively pursue the case to move it forward.
Most people choose not to act for themselves and instead engage a home and contents insurance lawyer who is an expert in their field and can provide the knowledge and experience required to help guide a case to a successful outcome.
Why trust Shine to be my insurance claim lawyers?
We have helped thousands of Australians right wrong and access more than $1 billion per year in entitlements and compensation through our expert services.
95% of the cases we represent are settled without the stress of going to court.
With our 1000+ workforce and business maturity, we have the scale, expertise and agility to take on the tough cases and win.
Where are the lawyers for home insurance claims from Shine located?
Access to justice is important to us, and when it comes to Shine, location is no barrier. We can easily arrange an obligation-free virtual or over the phone appointment. No matter where you are located, we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.