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Public Liability Claims

Mountain ranges | Shine Lawyers

Getting injured is the last thing we expect when we leave home in the morning but we all know accidents can happen in any place, at anytime.

Due to restrictions in Queensland (QLD) and Western Australia (WA) we are prohibited from showing people in those states certain information regarding our legal services. If you are located in QLD or WA please click here for information on public liability law.

Types of public liability claims

If you’re injured in a public place, everything can change in the blink of an eye.

Your ability to work can be affected, your quality of life can be diminished and the normal everyday things in life that used to be easy, can become very hard.

If you’ve been hurt in a public place, help is available.

The most common types of claims include:

  • Injuries in parks or other public places (e.g. Slips, trips and falls)
  • Injuries in rental premises (e.g. landlord/tenant)
  • Injuries in private buildings (e.g. shopping centres)
  • Injuries caused by animals (e.g. dog attacks, horse-riding accidents)
  • Back injuries as a result of a fall in public
  • Schoolyard injuries
  • Amusement venue injuries
  • Recreational and sporting injuries (e.g. jet-ski and diving accidents)
  • Aviation and boating injuries
  • Food poisoning
  • Physical assaults
  • Sexual assaults.

Whether you’ve been injured as a result of a dog bite, suffered a slip, trip or fall in a shopping centre, theme park or any other place in public, or you have a dispute with your landlord, public liability law is there to protect you. If you have suffered food poisoning you may also be able to start a claim under public liability law. Our team of public liability experts have the knowledge and experience to help you make a claim for compensation.

Making a public liability claim

If you’ve been injured in a public place, you might be able to claim compensation for your injuries and the effect they have had on your life.

In order for a claim to be successful, our expert accident lawyers will have to prove that the person, company or council that contributed to the accident, owed you a duty of care. If it’s found that they did and you suffered as a result of your injuries – then you might have a claim for compensation.

No two cases are the same when it comes to public liability claims and the law can be quite complex – which is why you should trust our expert public liability team who only specialise and deal with these types of claims on a daily basis. We’ll help you get the compensation you need to regain control over your life, because your focus should be on getting better, not the legal side of things.

In order to make a successful claim, your legal team must prove three things:

  • That the person or company at fault owed you a duty of care
  • The person or company breached that duty of care
  • As a result, you were hurt and suffered loss.

What is the public liability claims process?

Every public liability claim for compensation is different, however the below image gives a good indication of how the claims process works with Shine Lawyers and how you can access compensation following your injuries.

Claims Process Diagram

Watch the video below for a simple, step-by-step guide to bringing a compensation claim with Shine Lawyers:


Our offer to you

  • Obligation-free consultation to assess your case confidentially

  • Claim assessment process where we will explain all of the options available to you

  • We can come to you - if you can't make it into the office we're more than happy to come to you

  • No Win No Fee arrangement

Common questions about Public Liability Claims

Most of the time, it’s the insurance company of the person or business at fault that will pay the compensation, not the actual person or business that contributed to the accident themselves. Businesses and councils are required to have public liability insurance for this very reason. They won’t have to find lawyers to represent them either, most of the time it’s all handled through their insurance company.

Our job is to find out who the insurance company is and put your claim together in a way that ensures you the best possible outcome. This means you have more time to focus on restoring your health and getting back on your feet.

What you can claim for under public liability law really depends on your situation and the nature of your injuries from your accident. We can give you a good indication of what you might be able to claim for once we know more about your situation, so feel free to contact us today.

Each claim is different but compensation is generally available for:

  • Past and future medical expenses
  • Past and future loss of earnings
  • Pain and suffering as well as loss of enjoyment of life
  • Care and help provided by friends, family or any other individual.

In most cases a monetary value is placed on the gap between your life path before injury and your life path since the injury.

Compensation Diagram

As expert accident lawyers who specialise in this area of public liability law, we will be thorough in our approach, strong in negotiations on your behalf and look to get you the best outcome possible. You’ll have your own go-to team supporting you every step of the way.

If you’ve been involved in a slip, trip, fall or an accident in a public place, how much you can claim really depends on your injury and your individual circumstances. To get an idea of how much you can claim speak to one of our friendly public liability experts today.

As one of the leading accident and injury law firms in the country, we’ve changed the lives of many clients who were going through tough times. Accident claims can deliver compensation amounting to many thousands of dollars – it just depends on your situation.

In most instances a monetary value is placed on the gap between your life path before the injury, and your life path since the injury.

Compensation amounts are calculated based on the amount of harm or loss you suffer.

Once we have put together all of the evidence, we should be able to give you a better idea of the amount you can expect.

So contact one of our accident claims experts today to get a better idea of how much you can claim following your injury.

It depends on the nature of your injuries, what treatment you’ll need, and how long it takes for your injuries to stabilise.

Our expert legal team will take you through key milestones and events relating to your case and discuss with you how the legal process works. Most people who come to us have no idea of the legal process – which is perfectly normal, so we always take the time explain things in plain English and answer any questions or queries you may have.

You won’t find us hiding behind a desk or speaking legal jargon. We’re all about making things easy and uncomplicated so that you can focus on getting better, not the legal side of things.

Strict time limits apply to lodging a public liability claim. Please contact Shine Lawyers for further information regarding your entitlements and your eligibility to claim.

Our expert accident lawyers will look after everything and make sure deadlines aren’t missed and that your claim is on track from start to finish. You’ll have peace of mind knowing you have a team of legal experts running your case, so you can focus on getting better rather than the legal side of things.

As one of the biggest and best accident and injury law firms in Australia, we have settled thousands of claims on behalf of clients who have been injured.

One of the best things about our service offering is that it doesn’t cost the earth to bring about a claim. In fact – you don’t have to pay our legal fees at all unless we win your claim at the end of the process. We have a No Win No Fee guarantee, which means you will not have to worry about our legal fees as these are only applicable if we win your case at the end.

It really is that easy. There’s no catch or gimmicks.

We stake our reputation on providing justice to those who have been involved in an accident and getting them the compensation they need to regain control over their life – no matter their own personal financial situation. It’s this reputation and passion that attracts some of the best legal minds in the country, so you can trust us to deliver when the going gets tough.

Call or contact us today.

It is possible to legally represent yourself when making a compensation claim. Doing so successfully will likely require a thorough understanding of the law, your legal rights and entitlements, and a commitment to actively pursue the case to move it forward.

Most people making public liability compensation legal claims choose not to act for themselves and instead engage an expert compensation lawyer. The best compensation lawyers can provide the knowledge and experience required to help guide a case to a successful outcome.

Where you are located isn’t necessarily a barrier when it comes to obtaining the services of a lawyer. We’re experts when it comes to public liability related claims and we can help you get the compensation you deserve.

It doesn’t matter if you are located close or far away from a Shine Lawyers office – we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.

Our compensation experts are in the following locations:


New South Wales


Western Australia

Shine Lawyers are public liability law experts that can help you get the compensation you need for your injury. Click on the links below for further information about how Shine Lawyers can help you today.

Why you should choose Shine Lawyers to handle your public liability claim

Hear from some of our clients

History of Shine Lawyers

The Shine Lawyers team

Shine Lawyers also have accredited specialists in personal injury law across the nation:

public liability lawyers New South Wales

Ron Kramer, Fairfield
Susan Newman, Sydney

public liability lawyers queensland

Jodie Willey, Brisbane
Kathryn Rayner, Townsville
Melissa O’Neill, Brisbane
Roger Singh, Brisbane
Simon Morrison, Brisbane

Shine Lawyers are one of the biggest public liability litigation firms in Australia and have the experience and nous to go up against the big insurance companies and get you the result you are looking for.

At Shine Lawyers you will have your own go-to team, who are always available to chat and who understand that explaining things in plain English to you is important. We provide all of our public liability services on a No Win No Fee Guarantee, which means you won’t have to pay our legal fees unless we win your claim at the end.

Hear from some of our clients below who have been through the legal process with us.

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