Shine Lawyers are preparing a large scale action against Carnival Australia, the owner and operator of Princess Cruises on behalf of passengers who have acquired a norovirus infection whilst on board the Sun Princess, a Princess Cruises vessel, following its return from a 14-day cruise.
What is norovirus?
Norovirus may result in an upset stomach or intestinal inflammation, often causing diarrhea, vomiting, abdominal pain or nausea. Symptoms often last between one and three days, and may result in dehydration, which can be dangerous for the young or elderly, or those who are already suffering from an illness.
Norovirus is highly contagious, particularly in closed environments where there is an increased chance of the virus spreading through contaminated food or drink, or touching objects or people who are infected. In order to prevent an outbreak, appropriate measures must be taken, including:
- Proper hygiene maintenance;
- Thorough washing of food; and
- Appropriate cleaning and disinfection of surfaces that have become contaminated.
What is the basis for the action?
One of the bases for the action arises out of the failure of Princess Cruises and Carnival Australia to adequately disinfect and quarantine the Sun Princess following previous outbreaks of norovirus infection. In early February 2017, an outbreak severely afflicted passengers during a 12-day voyage to Papua New Guinea. An earlier outbreak also hit during a voyage in December 2016.
What does this mean for passengers?
By bringing an action, passengers will have an avenue in which to hold Princess Cruises and Carnival Australia responsible for the loss and damage they have suffered. Passengers may be able to bring a claim for a full refund, damages for any personal injury, and damages for disappointment, among others possible claims.
Who can bring a claim for damages for disappointment?
Any passenger who was on one of the affected voyages may make a claim for the loss of amenity and enjoyment due to the outbreak of norovirus on the Sun Princess - regardless of the fact that they may not have fallen ill. If you were on the cruise, get in touch touch today.
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