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QSuper Class Action

Is your superannuation with QSuper? You may have been unfairly overcharged.

Shine Lawyers has launched a class action on behalf of thousands of QSuper fund members who were wrongly charged excessive premiums for their life insurance policies.


What is the QSuper Class Action about?

Shine Lawyers allege that QSuper breached their obligations by failing to notify members of important changes to life insurance policy premiums.

The changes related to Occupational Rates and members’ entitlements to elect Professional Rates and White Collar Rates. As a result of the alleged failure to sufficiently communicate these changes, thousands of QSuper members:

  • Were charged significantly more for their life insurance than they should have been;
  • Suffered superannuation investment losses.

If you had a QSuper superannuation account from May 2016 or received a payment after 1 July 2016 from a deceased fund member, you may be eligible to join this class action.

Can I join the QSuper Class Action?

To be part of this class action, you must:

  • Be acting on behalf of a deceased Fund Member;
  • Have received payment from a deceased Fund Member at any time after 1 July 2016;
  • Have received a transfer from a Fund Member, pursuant to an order or settlement in a Family Law Act 1975 (Cth) proceeding.

If you meet the above criteria, you may be entitled to compensation, and you are encouraged to register your interest in the QSuper Class Action.

How to register for the QSuper Class Action

To register on a confidential, no-cost, no-obligation basis, please click the button below and fill out the form.

Sign up for the class action

Register now

If you have any questions or require any assistance in registering for the class action, please contact our QSuper Class Action Team at [email protected] or 1800 325 172

Who is Shine Lawyers’ Class Action Team?

Shine Lawyers’ Class Action Team includes some of the firm’s most experienced solicitors and support staff. The team includes:

Common Questions

If you are unsure whether you were incorrectly over charged for your QSuper life insurance policy, we encourage you to register in the QSuper Class Action. Our experienced Class Action Team will assess your eligibility to ensure that you receive the compensation you are entitled to.

If you held a QSuper superannuation account in May 2016, or received a payment after 1 July 2016 from a deceased fund member, you may be entitled to compensation. In order to potentially recoup the financial loss you have suffered, you are encouraged to register in the QSuper Class Action.

“White Collar” – you spend 80% of your time in an office or classroom environment performing primarily administration or managerial duties; or

“Professional” - you are university educated relevant to your occupation, or a senior manager working in an office with an annual salary of $120,000.00 or more.

There are three criteria that need to be fulfilled for a class action to take place:

  • There must be seven or more people claiming;
  • The claims must arise out of the same, similar, or related circumstances; and
  • The claim must relate to at least one common issue of law or fact.

Class actions in Australia work on an opt-out model. This means that all potential claimants become group members of the action whether they intend to participate or not. These group members are bound by the judgment of the court or settlement unless they opt-out. The group members in a class action are usually notified about the class action by order of the Court.

Due to the size of each individual claim, the costs of running this action as an individual would quickly exceed the potential damages recoverable. As each group member’s claim involves many common questions of fact and law, running this action as a class reduces the average cost of litigation to a client by only addressing the common issues once at trial, instead of multiple times.

Every class action is unique, so the length of time needed to resolve a class action will vary depending on the circumstances of the case.

Generally, the first stage of the proceedings can take between one to three years. Unless a settlement is reached, the first stage will only resolve the representative’s claims and the common issues of the proceedings, with group member claims to be resolved individually at a second stage of the proceedings.

It costs you nothing to join the class action. Group members will have no liability for legal costs if the class action is unsuccessful.

Shine Lawyers was founded in 1976 in Queensland, with Shine Justice listed on the Australian Stock Exchange in 2013. As one of Australia’s largest litigation law firms, Shine Lawyers is comprised of a hardworking, straight-talking team of people who have the clout to take on Australia’s biggest cases.

Our Class Actions Team possess the skills, industry insight and dedication to deliver exceptional results for everyday Australians. We have fought for successful outcomes for group members in class actions against high profile corporate and government entities, including Johnson & Johnson and DePuy International, as well as the Department of Defence.

Joshua Aylward, who leads this class action, has extensive experience as a solicitor and specialised expertise in insurance and environmental class actions. Josh leads a team of highly skilled lawyers with a proven record in complex, multi-party litigation.