We're here to help after a road accident
We’ve helped thousands of people in NSW right wrong after a car or road accident, all on a No Win, No Fee* basis.
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*Conditions apply to No Win, No Fee.
**Google reviews apply to NSW offices across all services (as of 31 August 2026).
Our approach to motor vehicle compensation claims
We’ll try and keep things as simple as possible from start to finish:
Assess your case
In our first chat, we'll take the time to hear you out and understand your situation. All while staying obligation-free and completely confidential.
Investigate entitlements
We look at your situation and explore the compensation options available to you. Then we'll talk you through our paths forward.
Build your case
We gather the documents and medical evidence needed to support your claim. You focus on recovery — we'll handle the rest.
Negotiate to settle early
We handle the negotiations for you, present offers and options to you, and aim to settle your claim as early as we can. If court is needed though, we'll be right there with you.
50 years' experience
For half a century, we've helped Australians fight for compensation after being in a road accident.
Why choose Shine Lawyers?
Our expertise and personalised care are why we're ahead of the pack:
We're here for you — We really take the time to get to know you and your circumstances, so our advice and solutions fit you as well as possible.
We keep it simple — Once we know you and your case, we'll keep you informed without overloading you with the legal jargon.
We take action — We do everything we can, as quickly as we can. You can focus on you and your recovery, while we keep your case moving.
We're honest and transparent — We chat about all fee structures up front and keep you in the loop as your case progresses.
Our team is ready to help
Client success stories
We’ve helped thousands of New South Wales clients successfully claim compensation after motor vehicle accidents.
"They made me feel like what I was doing was important and I couldn't have been happier with them."
Watch Jeff & Tania's story
"Shine Lawyers in particular my lawyer Andrew Awwad have been wonderful through my car accident claim. They have ensured that I wouldn't be intimidated and bullied by anyone or any organisation during this process. Andrew explained and assisted me every step of the way"
Mal W. Sydney, NSW
"I can definitely recommend Cara Jones and the Shine team. I have been dealing with both a workers compensation injury claim and a car crash injury claim which is complicated. I have been able to focus on my recovery treatment whilst Cara managed the legal side of the stressful process. They have a full support team that also helped resolve the various different aspects of my claims. I was kept updated when I needed to be and Cara was always helpful when I had questions. Thanks Cara and the rest of the team for all your help and support. Jason"
Jason F. Wollongong, NSW
"Went to Shine to help deal with a CTP claim. Whilst my team did change partway through, once Nina and her team came on board it was handled very well. The five year process was quite drawn out, but I can understand how complicated it was, and the insurer was awful to deal with on a good day. Nina and her team dealt with everything with professionalism and sensitivity throughout, and I would recommend them for anyone seeking a lawyer."
Anonymous Parramatta, NSW
Ready to find out where you stand?
Our team can review your situation and explain your options in a simple, no-obligation conversation.
Understanding claims after a motor vehicle accident
Please note that this is general advice only.
About CTP insurance
Compulsory Third Party Insurance (CTP) is an insurance that’s required in New South Wales. You’ll usually hear it referred to as your “Green Slip”. Generally, you buy it before you can register a vehicle with Service NSW. CTP insurance is there to protect and support people who are injured on the roads. Depending on how the accident happened, an injured person might be entitled to benefits to cover things like their medical expenses, treatment, and income support. Or, they might even be entitled to a lump sum. It’s also possible to make a claim if the at-fault vehicle was uninsured, unregistered, or the driver couldn’t be identified. But in these cases, strict time limits apply.
Getting legal advice early is essential if the other party was uninsured or unidentified.
Can I access compensation if the other person can’t be identified?
It's possible, but it can get tricky. It usually means starting with the State Insurance Regulatory Authority (SIRA), who then allocates your claim to a private insurer.
Getting proper legal advice can help make sure your case has the best chance possible of being approved.
CTP insurance may not be your only option after a motor vehicle accident. A legal expert may also be able to help you find your best option moving forward.
What if my claim was already rejected?
Even if your claim was previously rejected, we may be able to help you appeal or find a more suitable path to compensation.
Many rejected claims can be successfully challenged with proper legal representation and supporting evidence. We specialise in helping New South Wales clients challenge rejections.
Even previously denied claims may be reviewed and overturned.
Are there time limits for making a claim?
Yes, there are strict time limits that apply to road accident claims, as well as other forms of compensation available. It's important to act promptly to protect your rights. Contact us for a free assessment of your specific time limits and eligibility.
You may be able to claim for:
Hospital and medical expenses
Injury rehabilitation expenses
Pain and suffering
Loss of income
Frequently asked questions
Can I access compensation if I don’t have insurance and I’m not at fault?
It’s possible. Regardless of who’s at fault, if you've been injured in an accident, it’s worth meeting with our car accident lawyers for advice.
How much does it cost to get started?
Nothing. Your initial consultation and case assessment are completely free with no obligation. We only charge legal fees if we take on your case and win.
How long does a CTP take?
Timeframes vary depending on how complex your case is. Most claims are resolved within 2 years. We work efficiently while making sure we build the strongest possible case for you.
Still unsure?
Our team is here to help answer any questions and guide you through your options with no pressure or obligation.
Free consultation
No obligation
Expert guidance
See where you stand
Get a free, confidential assessment from our expert team. No obligation, no pressure — just honest advice about your options.