We're here to help if you've been let down by your healthcare provider
We’ve helped thousands of people in NSW right wrong after experiencing medical negligence, all on a No Win, No Fee* basis.
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*Conditions apply to No Win, No Fee.
**Google reviews apply to NSW offices across all services (as of 31 August 2026).
No Win, No Fee*
Expert lawyers
Experienced support
Locations all over NSW
We've got this
Humans who care
Our approach to medical negligence claims
We’ll try and keep things as simple as possible from start to finish:
A quick chat
We’ll start by understanding what’s happened to you, and explore what options you might have.
We gather what we need
If it looks like we can help, we’ll ask for copies of your medical records, and other pieces of information so we can get to work.
Sending a contract
Once we have everything we need, we’ll send you a contract to sign.
We take care of everything
We’ll gather what else is needed, and do whatever we can to build the strongest case possible.
50 years' experience
For half a century, we've helped Australians fight for compensation after being injured.
Why choose Shine Lawyers?
Our expertise and personalised care are why we're ahead of the pack:
We're here for you — We really take the time to get to know you and your circumstances, so our advice and solutions fit you as well as possible.
We keep it simple — Once we know you and your case, we'll keep you informed without overloading you with the legal jargon.
We take action — We do everything we can, as quickly as we can. You can focus on you and your recovery, while we keep your case moving.
We're honest and transparent — We chat about all fee structures up front and keep you in the loop as your case progresses.
Client success stories
We’ve helped thousands of New South Wales clients successfully claim compensation after experiencing medical negligence.
"They made me feel like what I was doing was important and I couldn't have been happier with them."
Watch Jeff & Tania's story
Ready to find out where you stand?
Our team can review your situation and explain your options in a simple, no-obligation conversation.
Understanding medical negligence claims
Please note that this is general advice only.
How do I know if I have a medical negligence claim?
You might have a claim if your medical care provider didn’t:
diagnose a condition at all, or in a timely way
treat your condition in a proper manner
perform a medical procedure with reasonable care and skill
advise you of risks associated with a procedure
perform important investigations or monitor you properly
report radiology imaging or test results correctly
inform you about concerning test results.
You might also have a claim if you’ve suffered “nervous shock”. This can happen to family members if a loved one passes away due to poor medical care.
Getting a medical negligence case through to a settlement can be tricky. It not only means gathering the right evidence, but also assembling it into a strong case.
That’s why getting legal advice early can help. We can help do the legwork of gathering evidence and assemble the strongest possible case for you.
Medical negligence claims come with specific time limits. Getting legal advice early can make a real difference in your claim’s success.
I received an investigation report, or a Coroners Court Investigation. Do I still need to make a claim?
Sometimes, you’ll receive something like an investigation report or learn that the Coroners Court is investigating the passing of a family member. Those investigations are focused on safety and learning for the hospital or medical provider, not necessarily compensation for you and your family.
If you’ve received anything suggesting there’s an investigation, it’s worth getting personal legal advice, and exploring your own options for compensation.
What if I was told I don't have a case?
Even if you’ve been told elsewhere that you don’t have a claim, that might not be the case.
Different firms have different levels of experience, so it’s not uncommon for other law firms to see your situation and not see many options. But that’s why a second opinion can be so valuable.
With 50 years’ experience across Australia, we’ve worked with plenty of people in NSW who previously believed they didn’t have a case, to successfully help complete their claim.
If you believe there was negligence, it’s worth seeking a second opinion from an experienced law firm.
Are there time limits for making a claim?
Yes, there are time limits that apply to medical negligence claims. It's important to act promptly to protect your rights. Contact us for a free assessment of your specific time limits and eligibility.
You may be able to claim for:
Past and future medical expenses
Past and future care and assistance provided by family members
Future attendant care
Funeral expenses.
Frequently asked questions
How much does it cost to get started?
Nothing. Your initial consultation and case assessment are completely free with no obligation. We only charge legal fees if we take on your case and win.
How long do medical negligence claims take?
Timeframes vary depending on how complex your case is. Complex cases can take a year or more. We work efficiently while making sure we build the strongest possible case for you.
Still unsure?
Our team is here to help answer any questions and guide you through your options with no pressure or obligation.
Free consultation
No obligation
Expert guidance
See where you stand
Get a free, confidential assessment from our expert team. No obligation, no pressure — just honest advice about your options.
