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Uber Safety Tips Australia


When you’re travelling in ride shares rather than registered taxi services, you should remember that you are riding in a private vehicle that is being used for a commercial reason. This may present some issues if you happen to be injured whilst taking a ride share. Who is held responsible for your injuries, if you sustain any?

The festive season is fast approaching and end of year celebrations are being planned. There are some steps you can take to ensure your own safety when you leave such events and by following some ride share safety tips, you can ensure you get home safely too.

Ride sharing safety tips

  1. Check the driver's rating – like most services you can look at reviews for the service and decide to use them or not, your Uber driver is no different. If you can see bad reviews, especially ones surrounding passenger safety then request a new driver.
  2. Avoid riding in the front seat – riding in the back seat gives you distance from the driver and the ability to exit the car if something untoward happens.
  3. Always wear your seatbelt – as with any other cars in Australia you should always wear a seatbelt for your safety and to avoid penalties for not wearing one as a passenger.
  4. Follow along with your own GPS – you can use your own navigation Apps to check that the driver is using the most efficient route and more importantly taking you to your desired destination.
  5. Travel in groups – the old saying, “safety in numbers” rings true in these sorts of situations, especially if you are affected by alcohol. If you do travel alone and feel a bit uneasy call a colleague, friend or family member and chat to them while you travel and to let them know where you are going so they can check back with you that you arrived safely home.
  6. Tracking feature – many ride share services provide a tracking feature for added safety for their customers. These sorts of tracking Apps can let your loved ones know exactly where you are on your journey and that you have arrived safely.
  7. Trust your instincts – if you sense something is not quite right about your driver or the car, then don’t get into the car. There are other ride shares or taxi services available. If you are already in the car and start to feel uneasy about your situation, then ask your driver to drop you off at the nearest safe location.

What you should do if you're involved in an accident as a passenger in a ride share vehicle?

Not dissimilar to other motor vehicle accidents, if you are involved in a crash whilst you're a passenger in a ride share vehicle there are some steps you should take immediately:

  1. Seek medical attention as soon as possible for any injuries you sustain. Your wellbeing is the most important factor straight after an accident. You will need to ensure you request all medical records to enable you to make a compensation claim after the fact.
  2. Gather identification information from your driver and other drivers involved in the crash. This should include full name, vehicle registration and the name of their compulsory third party insurer, the same thing you would do if you are personally involved in a car crash. If possible and safe to do so, it’s advisable to take a photograph of their licence and vehicle including the ride share logo sticker.
  3. Report the accident – contact your local police and report the incident.

Contact Shine Lawyers

If you have been injured whilst being a passenger in a ride share vehicle you should speak to one of our compensation claim experts to ensure you can claim for the compensation you require to get your life back on track. You may even be able to make a claim for Total and Permanent Disability (TPD) insurance benefit if you can no longer work due to the severity of your injuries. Contact Shine Lawyers today – we know how to right a wrong.

Written by Shine Lawyers. Last modified: November 29, 2019.

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