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Uber Safety Tips Australia


When you’re travelling in rideshares like Uber, DiDi or Ola rather than registered taxis, remember you are riding in a private vehicle that is being used for a commercial reason. Different rideshare companies carry different levels of insurance, with the same going for different drivers.

Uber safety statistics in Australia

Uber has been criticised for its safety record. A recent survey of Australian rideshare drivers revealed 17% had been physically or sexually assaulted at work.

Uber doesn’t reveal safety statistics in Australia. In 2019, the company released safety statistics revealing 99.9% of its rides in the United States reportedly ended without safety incidents.

Even with safety concerns, rideshare surges in popularity in Australia during busy periods like Friday and Saturday night, as well as holidays like Christmas and New Year's. Remember these rideshare safety tips so you can get home safely.

Uber Safety Tips in Australia

  1. Wondering where to sit in an uber? – Avoid the front seat. Riding in the back seat gives you distance from the driver and the ability to exit the car if something untoward happens.
  2. Always wear your seatbelt – Always wear a seatbelt for your safety and to avoid penalties for not wearing one as a passenger.
  3. Follow along with your own GPS – You can use your phone’s maps app to check that the driver is using the most efficient route and more importantly taking you to your desired destination.
  4. Travel in groups – the old saying, “safety in numbers” rings true in these sorts of situations, especially if passengers are intoxicated. If you are travelling alone and feel uneasy, call a colleague, friend or family member and chat to them while you travel. Make sure to tell them where you are going and what time you’re expected to arrive so they can check back with you that you've gotten there safely.
  5. Tracking feature – many rideshare services provide a tracking feature for added safety for their customers. Tracking functions can let your loved ones know exactly where you are on your journey and that you have arrived safely.

What you should do if you're involved in an accident as a passenger in an Uber or other rideshare vehicle?

If you are involved in a crash while you're a passenger in a rideshare car:

  1. Seek medical attention as soon as possible for any injuries. Your wellbeing is the most important factor after an accident.
  2. Gather identification information from your driver and other drivers involved in the crash. This should include full name, vehicle registration and the name of their compulsory third party insurer. If possible and safe to do so, take a photograph of their licence and vehicle, including the ride share logo sticker.
  3. Report the accident – contact police and report the incident.

Contact Shine Lawyers

If you have been injured as a passenger in an Uber, DiDi, Ola or other rideshare car, you should speak to one of our compensation claim experts about a potential claim. Compensation can help pay for specialist medical treatment, as well as support you during time taken off work. You may even be eligible for benefits through your superannuation — our lawyers will examine all your entitlements.

Contact Shine Lawyers today for an obligation-free consultation to discuss your options.

Written by Shine Lawyers. Last modified: December 14, 2020.

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