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Westpac Life Insurance Class Action

In March 2021 Shine Lawyers settled the Westpac Life Insurance Class Action, enabling compensation to be paid to thousands of Westpac customers who incurred financial loss.

In August 2021, The Federal Court of Australia approved the settlement and distribution scheme, which determines how compensation is distributed amongst members of this class action.

Registration for this class action is now closed, and we will communicate directly with group members to provide further information about their compensation entitlements.

What is the Westpac Life Insurance Class Action about?

On 12 October 2017, Shine Lawyers commenced a class action on behalf of people who purchased life insurance issued by Westpac Life (including to superannuation funds) on the recommendation of financial advisers at Westpac, St George Bank, Bank of Melbourne, BankSA or BT Advice.

If you have any questions about the class action, please contact our Westpac Life Insurance Class Action team via email at or phone 1800 066 105.

Case Documents

Westpac Life Insurance Class Action Fifth Further Amended Statement of Claim Sealed

Westpac Life Insurance Class Action Settlement Distribution Scheme

Frequently Asked Questions

What is a class action?

When Governments, large companies or institutions do the wrong thing and people are harmed or suffer loss as a result, an individual can have little to no means of bringing a legal claim.

Class actions are an important mechanism within Australia’s legal system that allow large groups of people to come together to pursue a claim collectively.

For a class action to take place, there are three criteria that need to be met:

  1. There must be 7 or more people that have claims against the same defendant; and

  2. The claims relate to the same or similar circumstances; and

  3. The claim must relate to at least one common issue of law or fact.

For more information about how class actions resolve, click here.

How long do class actions take to resolve?

It can take up to several years for a class action to resolve. The time taken from case commencement through to resolution and settlement administration depends on the particular case, and the nature of the claim.

For more information about class actions and how they work, click here.

Does it cost anything to join a class action?

Shine Lawyers is committed to ensuring that everyone, regardless of their background or financial situation, has access to justice. We run our class actions in a way that means you are not exposed to any costs or financial risk, so joining a class action will cost you nothing.

When a class action is successful, the legal fees and costs to run the class action are deducted from the settlement amount that is approved by the Court. If the class action is unsuccessful, we will ensure there are no out-of-pocket costs to you.

Will my contact details be kept private?

Yes, your contact details will remain confidential and we will seek your consent before disclosing any of your personal information (including before such disclosure is required by the Court).

Shine Lawyers will only use your personal information strictly for the purpose of the legal proceedings.

Meet the Westpac Life Insurance Class Action team

Shine Lawyers’ Westpac Life Insurance Class Action team includes some of the firm’s most experienced litigators, solicitors and support staff. You can learn more about the team running this class action by clicking on their profile below. 

Why Choose Shine Lawyers?

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