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Airline Compensation Claims

If you or a family member has been injured on an airline, or been involved in an plane crash or accident, it's possible you might be able to start an airline compensation claim.


Shine Lawyers are aviation law experts that can help you determine if you have a claim, whether in Australia or internationally.

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Common Questions

If you’ve been injured in an airline accident or it caused the passing of a relative, you may be able to make a claim for compensation against the airline or another organisation.

After an aircraft accident there will usually be an investigation by the aviation safety authority to work out who is at fault.

This type of investigation can assist in identifying who you may be able to bring a claim for compensation against.

Depending on the facts of the situation, you may be able to claim compensation from the operator of the aircraft in the accident or other parties such as:

  • The airline maintenance engineer
  • An airport corporation
  • The statutory regulator, such as the Civil Aviation Safety Authority (CASA)
  • The airline manufacturer
  • The airline component manufacturer

You may be able to claim for your immediate and future pain and suffering as well as income loss you have now, and will have in future.

It all depends on what your injuries and losses are.

Benefits often available for you to claim include:

  • Medical expenses
  • Lost income
  • Impairment benefits
  • Death and dependency benefits

How much money you will receive really depends on the extent of your injuries and your losses.

It is also affected by factors like your age, amount of lost earnings, care you need now and in the future, out-of-pocket expenses and possible future expenses such as surgery.

Once your injuries have stabilised that you will have a better idea of what you can claim.

If the airline accident caused the passing of a relative, the amount will depend on a number of things such as relevant international conventions (if any), if the claim is being pursued in Australia or overseas, and if there is a faulty product involved in the claim.

The time limit to lodge a claim is two years from the aircraft or airline accident in Australia.

We recommend lodging any claim as soon as possible, preferably within 12 months.

International legislation varies depending on which country and airline is involved.

It’s important to seek legal advice as soon as possible after an injury from an aircraft accident.

Time is of the essence so you don’t want to leave it to long and miss your opportunity to receive the right compensation.

How long your claim will take depends on your injuries - how complicated they are and the treatment you’re likely to need.

Shine Lawyers work on a No win no fee* basis so you’ll only pay our fees if you win your case at the end of the claim.

The amount of legal costs at the end will depend on the amount of work required to resolve your claim.

This is all recorded on an ongoing basis and you can ask for an update on how things are looking at any time.

*Conditions apply

Shine Lawyers have expert No Win No Fee lawyers that can help you determine your rights and bring forward an aviation claim on your behalf. The below links contain further information regarding your legal options.

Why you should choose Shine Lawyers

Hear from some of our clients

History of Shine Lawyers

The Shine Lawyers team

Shine Lawyers also have accredited specialists in personal injury law across the nation:

Where you are located isn't necessarily a barrier when it comes to obtaining the services of a lawyer. We're experts when it comes to Aviation related claims and we can help you get the compensation you deserve.

It doesn't matter if you are located close or far away from a Shine Lawyers office - we will always provide the same, expert advice and manage your claim with the same level of quality and commitment.

Our compensation experts are in the following locations:

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