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Quakers Hill Nursing Home Class Action

On the 14th of June 2019, Shine Lawyers secured a confidential compensation settlement for family members who suffered psychological injuries after the loss of their loved one in the horrific fire at Quakers Hill Nursing Home on 18 November 2011.


What was the class action about?

Shine Lawyers commenced Supreme Court proceedings against DPG Services Pty Ltd (Opal Aged Care) on behalf of immediate family members who suffered a psychological injury when their parent, sibling or spouse was killed in/as a consequence of the horrific fire at Quakers Hill Nursing Home on 18 November 2011.

The inquest into the Quakers Hill Nursing Home fire concluded on 9 March 2015, where the Deputy State Coroner found that fourteen (14) residents had died as a direct or consequential result of the fire.

What was the basis of the action?

Our lead plaintiff alleged that Opal Aged Care was liable in negligence, breach of contract and/or breach of the Australian Consumer Law by its conduct:

  1. Employing registered nurse Roger Dean;
  2. Failing to supervise Roger Dean;
  3. Permitting Roger Dean to work unsupervised;
  4. Allowing Roger Dean unrestricted access to the treatment room where Schedule 8 medication was stored; and
  5. Failing to exclude Roger Dean from the nursing home after 16 November 2011.

What does this mean for immediate family members of deceased residents?

Immediate family members who have suffered psychological injury as a result of the loss of their loved one will have an avenue in which to hold Opal Aged Care responsible for the loss and damage they have suffered.

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