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CBA CommInsure Class Action

If you obtained a Comminsure life or income protection insurance policy through a financial adviser licensed by CBA, you may have been wrongfully overcharged.

Shine Lawyers has launched a class action on behalf of thousands of Comminsure policy holders; we believe they may have been unlawfully overcharged and should be fairly compensated.


What is the CBA CommInsure Class Action about?

Shine Lawyers is running a class action on behalf of people who obtained Comminsure life or income protection policies through financial advisers appointed by:

  • Commonwealth Financial Planning Limited (CFPL)
  • Financial Wisdom Limited (FWL)

It is alleged that these financial advisers, who may have operated under other business names:

  • Did not act in their clients’ best interests, by failing to inform their clients that they could obtain substantially similar or better insurance policies from alternative insurers for lower premiums
  • Were incentivised through commissions and other financial and non-financial benefits to recommend insurance through CBA’s related party Comminsure Limited, resulting in their clients paying unfairly higher premiums

We believe these clients should be compensated for the excess premiums they paid as a result of this unethical financial advice and conduct.

Am I eligible to join this class action?

See eligibility criteria

Important Information

CFPL and FWL are related licensees of the Commonwealth Bank of Australian (CBA)

Comminsure’s policies may include death, TPD, trauma, income protection and/or business protection insurance.

Can I join the CBA CommInsure Class Action?

You may be eligible for compensation as a member of the CBA CommInsure Class Action if:

You obtained a Comminsure policy (which includes death, TPD, trauma, income protection and business protection insurance) through the following licensees and their authorised representatives:
  • Commonwealth Financial Planning Limited
  • Financial Wisdom Limited
Please note that financial advisers providing Comminsure policies may have operated under different names to the above. If you are not certain whether your adviser was a part of one of the above licensees, please either register or contact us so that a member of our team can help you to verify whether your policy is eligible.
Your policy is described as:
  • Comminsure Protect*
  • Total Care*
  • Life Risk Insurance*
  • Life Care*
  • Investment Life Insurance*
*Your Comminsure insurance policy may be described differently to the above. If you have a current Comminsure life or income protection policy, or previously held such a policy after 1 September 2014, please either register or contact us so that a member of our team can help you to verify whether your policy is eligible.

If you answered yes to the above, you may be entitled to compensation, and you are encouraged to register for the CBA CommInsure Class Action.

How to register for the CBA CommInsure Class Action

To register for the CBA CommInsure Class Action on a no-cost, no-obligation basis, please click the 'Register Now' button below to fill out the registration form.

If you have any questions or require any assistance in registering for the class action, please contact our CBA CommInsure Class Action team on 1800 325 172.

This class action follows Shine Lawyers filing a class action against Colonial First State Investment Limited (CFSIL), a subsidiary of CBA, for similar conduct. Other class actions have also been commenced against CBA in relation to insurance products and superannuation fees, suggesting a pattern of CBA entities failing to act in the best interests of their members and customers. Read more about these cases here.

Who is Shine Lawyers’ Class Action team?

Shine Lawyers’ Class Action team includes some of the firm’s most experienced solicitors and support staff. The team includes:

Common Questions

It is impossible at this stage to provide any specific figure that each group member can expect to receive. This is due to a variety of factors.

The amount each group member will receive will depend on the premiums they have paid for their insurance for the period they held that insurance.

Our legal team is confident that the case has strong merits. However, litigation is inherently risky and it is not possible to predict the outcome, or how long the case will take.

Due to the size of each individual claim, the costs of running this action as an individual would quickly exceed the potential damages recoverable.

As each class member’s claim involves many common questions of fact and law, running this action as a class reduces the average cost of litigation to a client by only addressing the common issues once at trial, instead of multiple times.

The lawyers running this action at Shine Lawyers are led by Jan Saddler, a solicitor with more than 25 years’ experience in Australia and the United Kingdom running complex legal disputes.

Jan has worked for one of the largest commercial law firms in Australia, where she was involved in a number of class actions and multi-party disputes. She has also worked at a global professional services firms as an in-house lawyer, running and managing disputes involving claims worth more than $250 million.