Shine Lawyers Main Logo

Media Release

Passengers launch class action over Ruby Princess debacle

23 July 2020

Class Actions

Shine Lawyers has filed a class action against Carnival Plc and Princess Cruise Lines Ltd over their mishandling of a deadly coronavirus outbreak on board the Ruby Princess. 

The firm is seeking compensation through the Federal Court of Australia on behalf of passengers, their families, and the estates of those who tragically died. 

Class Actions Practice Leader Vicky Antzoulatos said it is alleged the defendants broke Australian consumer laws by breaching consumer guarantees and by engaging in conduct that was misleading and deceptive. 

It is also alleged operators of the Ruby Princess were negligent and failed in their duty of care to provide passengers with a safe cruise. 

“We say the owner and operator knew of the risks that passengers may contract coronavirus before the ship left and they failed to take steps to ensure their passengers were safe and protected,” Ms Antzoulatos said. 

“People on board the ship trusted Carnival to do the right thing but they were not told about the risk of coronavirus and some paid the ultimate price for it. 

“More than 20 people have died, many remain gravely ill, while others struggle daily with the grief of having lost a loved one or having to care for a very sick relative.” 

Class action group member Graeme Lake, whose wife Karla died from coronavirus 10 days after returning home from the cruise, called on the operators to take responsibility. 

“It broke me, it broke the kids, and she didn't deserve it,” Mr Lake said. 

“Karla went on that cruise to celebrate her 75th birthday and what happened to her has destroyed us. I am doing everything I can to get justice.” 

All 2,700 passengers who travelled on the Ruby Princess, departing from Circular Quay on March 8 and disembarking on March 19, 2020, are eligible to join the class action, as are relatives who have suffered a psychiatric injury as a result of the events that occurred. 

The executors and administrators of deceased passengers’ estates are also eligible to participate in the class action. 

To learn more about the Ruby Princess Coronavirus Class Action and see if you’re eligible to join, please click here.

Back to media

Back to top


Shine Lawyers acknowledges the Traditional Custodians of the Country throughout Australia and their connections to land, waterways and community. We pay our respects to Aboriginal and Torres Strait Islander cultures; and to Elders past, present and emerging.

Shine Lawyers Pty Ltd | ABN 86 134 702 757

Copyright 2024 Shine Lawyers. All Rights Reserved