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Blog

April 10, 2018

What goes up, must come down – Safely!

The hot air balloon crash which occurred in the NSW Hunter Valley region on 30 March 2018 (Good Friday), is yet another in a series of “unnecessary and preventable hot air balloon” incidents this year. Authorities say that approximately 16 people were left with injuries from the incident, including suspected broken bones and potential spinal […]

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April 4, 2018

Passenger Rights for Delayed or Missed Transport

Whether you’re travelling for business, a special event, a family visit or simply a well-deserved holiday, every traveller hopes that their journey will go smoothly: free of missed transport, cancellations and delays. However, if the unexpected happens and you’re affected by one of these events, it’s important to understand your rights as a passenger. When […]

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December 18, 2017

Don’t let norovirus hijack your cruise: Top tips for prevention

If you’re treating yourself to a luxurious ocean getaway this summer, sea sickness, sunburn and maybe the odd margarita-induced hangover should be the only ailments on your radar. Unfortunately, this isn’t the case for the hundreds of passengers on cruise ships such as Carnival’s Sun Princess who have been struck down by an unpleasant stowaway […]

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November 17, 2017

Top safety tips for your summer scuba adventure

Scuba diving is a unique and exciting recreational activity that many people enjoy, but it comes with inherent risks. Problems can arise before, during and after your dive, so before you jump in the water, it’s important to be aware of the risks involved and how you can keep safe during your dive. Problems before […]

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October 25, 2017

What are your rights when your holiday goes horribly wrong?

Authored by Chad Taylor, member of Shine Lawyers’ Transport Law team. It’s school holidays, you’ve packed your bags and readied your children for a trip you’ve been planning all year. You’re sure that five days out from your flight, nothing can really go wrong only to find out, that the hotel you’ve booked for your […]

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September 11, 2017

Protecting Consumer Rights – Moore v Scenic Tours

Written by Shine Lawyers Special Counsel Vicky Antzoulatos, and Law Clerk Carol Yan. Key findings The Supreme Court of NSW has recently upheld protections for consumers of travel services who had their booked itineraries substantially altered. In Moore v Scenic Tours, the Court found that a defendant cannot use the terms and conditions of a […]

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August 11, 2017

Seasick on Sun Princess: Norovirus strikes again

The passengers of Carnival’s Sun Princess cruise ship have had their holiday marred, as the vessel was hit with yet another outbreak of norovirus. The voyage left Brisbane on 31 July 2017 travelling to Vanuatu and New Caledonia. By the time it returned on 10 August, at least 91 passengers were infected with the virus. […]

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August 4, 2017

Case study: Failure to alter boating vessel for commercial use

Mrs Ellery claimed compensation for injuries she sustained while on board a catamaran at the Hamilton Island Marina on 3 May 2012. The case is known publicly as Ellery v Sunsail (Australia) Pty Ltd [2014] QDC 285. Mrs Ellery’s story Mrs Ellery was on holiday in the Whitsunday Islands when her daughter, Ms Betts, organised a one day […]

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Injuries on public transport: Trevor’s story

For many of us, public transport is an ordinary part of our daily lives. Whether commuting to work, heading out with friends or going to an event, we rely on public transport to get us from A to B. But what happens when things go wrong and someone gets hurt? Take Trevor’s story for example. […]

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