Get Your No-Obligation Claim Check
If you’ve suffered an injury on a public, retail or commercial property, you could be entitled to compensation through your super or insurance policy.
We offer No Win, No Fee* services, which means you don’t have to pay unless we get you a successful outcome.
What can I claim for?
Here are some of the common injuries we’ve helped clients secure their compensation entitlements for:
Slips, trips and falls
Food poisoning
Back injuries
Neck injuries
Psychological injuries
Injuries caused by animals (e.g. dog attacks, horse-riding accidents)
What locations can my claim cover?
Public liability claims can arise in a variety of locations, for example:
Private buildings such as shopping centres and their car parks
Parks
Rental premises
Amusement parks
Recreational areas (e.g. injuries from jet-skiing and diving)
No Win, No Fee*
Your access to justice is important to us and that’s why we offer our workers’ compensation claims on a No Win, No Fee* basis.
This means, if we don’t win your case, you don’t pay your legal fees.
*Conditions apply
How to make a public liability claim in QLD
If you’ve been injured in a public place in Queensland, here are the steps you should follow to make a public liability claim:
Seek appropriate medical attention and treatment for your injuries
Seek appropriate medical attention and treatment for your injuries
Make sure that your GP or attending doctor records how the incident occurred and the details of your injuries and symptoms.
Arrange a meeting with a public liability lawyer
Arrange a meeting with a public liability lawyer
Contact Shine Lawyers to make an initial obligation-free consultation with one of our public liability lawyers in Brisbane. We’ll take the time to listen and understand all the circumstances of your incident, injuries and their impact on your life. We’ll then map out the next steps and explain all the options available to you.
Gather essential evidence to support your claim
Gather essential evidence to support your claim
This could include:
Taking photos of the location of where you were injured in a public place
Taking photos of your injuries
Writing down what happened to you
Getting contact details of any witnesses to the incident
Any communication you receive from the person, business or entity responsible for your injuries
A record of your report of the incident to the person, business or entity you believe is responsible for your injuries (for example to the local council, school, shopping centre owner)
Your experienced public liability lawyer can help you to gather this evidence, which is essential to support a valid public liability insurance claim. You focus on your recovery and rehabilitation, and we’ll take care of the rest, while keeping you in the loop.
Identify the person, business or entity at fault
Identify the person, business or entity at fault
It’s important to identify the at-fault party when you’re injured in a public place. Your public liability lawyer can work with you to identify exactly who’s in charge of the outside area, building or facility where you were injured. For example, this might be a shopping centre owner, local council or a landlord.
Commence the public liability claim process
Commence the public liability claim process
As your public liability lawyer in Brisbane, we’ll work with you to ensure your public liability claim is correctly submitted and in line with the strict public liability claim time limits.
Negotiate to settle your public liability claim early
Negotiate to settle your public liability claim early
An early settlement of your public liability claim involves both parties meeting to discuss a resolution of your claim. As your public liability lawyers, we’ll conduct the negotiations on your behalf.
If necessary, go to court to resolve your public liability claim
If necessary, go to court to resolve your public liability claim
Only a very small percentage of QLD public liability insurance claims end up in a court hearing. If this does happen, our public liability lawyers have the skill, experience and expertise to guide you through the court process. We’ll make sure you feel comfortable and confident throughout the court process, and keep you informed of what’s required from start to finish.
If your claim is successful, you’ll receive the compensation you deserve, so you can focus on your future
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