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TPD Claims - Total and Permanent Disability

If you’ve suffered injury or illness and can no longer do the work you once could, you may be entitled to a Total and Permanent Disability (TPD) insurance benefit.


TPD Insurance - What is it?

A total and permanent disability claim entitles you to payment of a lump sum if you have suffered an injury or illness that prevents you from returning to work in the same capacity.

A benefit payment can fund current and future medical costs, clear any debts that may have accrued and provides you with a source of income to help restore your quality of life as far as possible.

Can I make a claim?

Your eligibility to make a TPD claim will depend on the requirements laid out in your specific policy, as decided by the insurer or super fund in question.

These criteria vary from insurer to insurer, but some common requirements for making a claim include the following:

  1. Level of disability - Before making a TPD claim, it is likely you will have to show you are suffering a minimum level of disability. This often considers your ability to return to your previous role, or to work at all.
  2. Your super fund - Your ability to lodge a TPD insurance claim will depend on whether cover is included in your superannuation policy. If unsure, get in touch with your super fund or a member of Shine's Superannuation and Disability Insurance team for more information.
  3. Waiting periods - Before lodging a claim, most policies will require a waiting period after the date you sustained injury. This allows for all injuries and symptoms to stabilise so the full extent of damage can be determined.
  4. Employment history - Some policies require you to satisfy a minimum level of employment before you are eligible to seek a total and permanent disability payout. This is generally in the form of total length of employment or number of weekly work-hours.

How do I make a claim?

To lodge a successful TPD claim, specific steps need to be taken. These will depend on the superfund or insurance company you are with, and whether or not your cover falls inside your super policy.

The process of submitting a claim and receiving your benefit can be lengthy, so it is recommended you seek appropriate legal advice to ensure you receive the full range of benefits you are entitled to.

TPD Lawyers

At Shine Lawyers, our team of carefully selected lawyers are expertly trained in running Superannuation and TPD claims. Led by National Special Counsel in Consumer Dispute Resolution Will Barsby, our legal team will guide you through the complex process of making a TPD claim, and help you regain control over your life when you need it most.

Our services are offered on a 'No Win, No Fee' basis, meaning you only pay legal fees if we are successful.

If you think you may be entitled to make a claim, or simply want more information, contact Shine Lawyers to arrange an obligation-free consultation today.

Shine Lawyers' Senior Associate Melissa O'Neill speaks to The Morning Show about our Superannuation and Total and Permanent Disability services.


Common Questions

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