Shine Lawyers Logo
1800 618 851

Motor Vehicle and TAC Claims in Victoria

After an injury on the road, you should be focusing on your recovery, not stressing about the law - that's where we Shine.

Everyday our highly-experienced TAC Claims team fight hard to maximise compensation for our clients on a No Win No Fee basis*. Our firm possesses the skills and experience to guide you through the entire process, helping you get your life back on track.


Am I eligible to make a TAC claim?

On foot, by bike or behind the wheel — if you or a loved one have been injured in an accident caused by a car, motorcycle, bus, train, or tram you will be eligible for TAC compensation. The Transport Accident Commission (TAC) provides support for people in Victoria injured in traffic accidents, funded by fees attached to vehicle registration - this means which we don't have to chase individuals to pay compensation.

The TAC scheme covers a range of common accidents and the resulting injuries, including:

  • Incidents directly caused by driving a motor vehicle
  • Out-of-control motor vehicles, train or trams
  • Collisions between cyclists and motor vehicles
  • Collisions between cyclists and parked cars, as well as opened car doors
  • Pedestrians injured not using crossings
  • Passengers injured on or by a train, bus or tram
  • People injured when driving under the influence

The TAC covers all accidents which occur in Victoria, including those involving non-Victorian residents.

The TAC will cover accidents in the other states if:

  • at least one vehicle involved is a Victorian registered vehicle; and
  • the person injured is a passenger of the Victorian vehicle and/or a Victorian resident.

The scheme is ‘no-fault’, which means claims can be made by anyone injured in an accident, regardless of who caused it.

While the TAC scheme is not responsible to pay for damage to your car, they can pay for accident-related damage to glasses, medical aids or dental work.

What can I claim for?

If you’re injured in a transport accident and are eligible within the TAC scheme, you may claim a range of entitlements to aid your recovery.

These TAC benefits commonly include:

  • Medical treatment and services
  • Weekly payments for time spent unable to work (or fund substitute labour if you are self-employed).
  • Return to work support for you and your employer
  • A lump sum for any permanent injury, known as an “impairment benefit”.

These are only some of the benefits claimed for through TAC Claims. Our team can determine specifically what your entitlements are once they have the details of your accident and injury.

What is the TAC claims process?

While every motor vehicle claim for compensation is different, our TAC Claims team can guide you through the entire legal process.

TAC Claims generally progress like this:

  1. You are involved in an accident. - After an accident, you must report the accident to the Police, even if they did not attend the scene. You must also get a TAC medical certificate from your doctor and lodge a claim over the phone with TAC within 12 months.
  2. TAC have approved or denied your claim - consult Shine Lawyers to understand your entitlements.
  3. We will investigate your claim - this will involve obtaining medical information, accident information, lost earnings and work capacity information
  4. Shine will strategise the best path to maximise your benefits and compensation – we will determine the right path for your claim, either an Impairment Benefit or Common Law (if someone was at fault).
  5. Impairment claims – once your injury has stabilised we will lodge your claim. This will generally be between 3 months and 6 months after the accident.
  6. Common Law claims – we will apply for permission to bring a compensation claim. This generally takes 10-12 months, however, timing depends on you and your treatment. We can only claim once for common law damages so we must make sure we have an accurate picture of your injuries, the implications on your life now and into the future.

Why choose Shine?

When it comes to TAC Claims, Shine Lawyers has years of experience achieving successful outcomes for thousands of injured Australians.

We have a department dedicated to TAC claims, meaning we can help you understand your rights and navigate the intricacies of the scheme.

Our TAC Claims expert will advocate on your behalf to ensure your compensation is maximised, you receive the total range of benefits available to you and your entitlements are correctly accessed by the TAC.

We offer our TAC Claims service on a No Win No Fee basis*, so you won’t have legal fees to pay for an unsuccessful claim. Contact us today to find out more.


Our offer to you

Shine Lawyers | Service Icon | Shine Lawyers

Obligation-free initial consultation to assess your case confidentially

Shine Lawyers | Service Icon | Shine Lawyers

Claim assessment process where we will explain all of the options available to you

Shine Lawyers | Service Icon | Shine Lawyers

We can come to you - if you can't make it into the office we're more than happy to come to you

Shine Lawyers | Service Image | Shine Lawyers

No Win No Fee arrangement


Common Questions

If you have been injured in a car accident in Victoria, or while travelling in a Victorian registered car anywhere in Australia, then you have the legal right to claim compensation from the Transport Accident Commission (TAC).

The TAC is an organisation owned by the Victorian State Government whose function is to provide compensation to people injured in transport accidents.

It doesn't matter if the accident was your fault, or if you were driving a car, truck, motorcycle, bus, train, or tram - you still have a TAC claim for compensation.

If you’ve been injured in a traffic accident, here’s what you should do:

  1. Seek medical attention for your injuries
  2. If police did not attend the accident, lodge a police report as soon as possible.
  3. Get a medical certificate.
  4. Contact Shine Lawyers’ TAC Claims experts to start your legal claim.

No matter how you’ve been injured on the roads, our TAC Claims department can help – even if your poor decisions have led to a drink or drug driving conviction.

Injured drivers convicted of drink or drug driving offences can still access TAC benefits. A conviction of a drug or drink driving related offence won’t affect an injured drivers’ access to medical treatment and support benefits.

Other benefits may be reduced, according to the severity of the offence.

For example, any loss of earning benefits, designed to compensate earners for their lost income due to time off work while injured, will be reduced:

  • by one-third if convicted with a BAC of more than 0.05 and less than 0.12
  • by two-thirds if convicted with a BAC of more than 0.12 and less than 0.24.

Loss of earning benefits are not paid to injured drivers who are convicted of driving:

  • with a BAC of 0.24 or more
  • while under the influence of an illegal drug.

Speak to one of our TAC claims experts to learn how your case may be affected by a drink or drug driving conviction, or visit the TAC website for more information.

If you have suffered a whiplash injury, neck injury, back injury, head injury, brain injury, spinal injury, or any other type of injury from a car accident, Shine Lawyers can help.

According to a Department of Transportation study, head injuries are the most common type of injuries suffered in car accidents. This category includes concussions, fractures and even traumatic brain injury resulting in long-term cognitive difficulties.

How much you can access will differ depend heavily on the seriousness of your injury and how it will impact you long term.

Our TAC Claims experts will be able to give you an indication of what your entitlements will be once you’ve explained your specific circumstances.

The best way to avoid your claim falling outside strict TAC claim time limits is to engage our legal team — they’ll ensure your claim runs within the legal requirements.

Victorian law requires TAC claims be lodged within 12 months from the date of your accident. Once your TAC claim is accepted, the time limit to bring a common law claim is 6 years.

In some cases, exemptions to time limits will be allowed, however it’s always recommended you seek legal advice as soon as possible after your accident.

Shine has TAC Lawyers in Melbourne CBD and throughout Victoria. Our compensation experts are in the following locations:

If you’ve moved interstate, we’ve branches across Australia through which we can help you. We can also run your claim over the phone or through video calls, if you’d prefer.

Shine Lawyers are one of the biggest accident litigation firms in Australia and have the experience and nous to go up against the big insurance companies and get you the result you are looking for.

You will have your own go-to team, who are always available to chat and who understand that explaining things in plain English to you is important.

We provide all of our transport accident legal services on a No Win No Fee service offering, which means you won't have to pay our legal costs unless we win your claim at the end.

Hear from some of our clients who have been through the legal process with us.

If the TAC has made a decision that you're not happy with, our TAC claims lawyers can advise you of your chances of successfully challenging that decision. It's important you seek legal help right away if this happens because strict time limits apply with TAC claims.

Your lawyer will make a claim for an impairment benefit if it’s believed you have a permanent physical or psychological condition caused by your accident.

To be eligible for the benefit your impairment must have been assessed at 11% or more. The impairment ‘score’ is determined by combining your conditions using a mathematical formula.

Our TAC Claims experts can give you a more thorough explanation of impairment benefits and assess whether you’re eligible for a claim.

It is possible to make a common law claim alongside a claim for TAC benefits. A successful common law claim can include compensation for:

  • Loss of past and/or future earnings; and
  • Pain and suffering.

To be eligible for common law damages, someone else must be at least partly responsible for the accident and you must have suffered a serious injury.

Your lawyer will review the accident and your injuries and advise you whether you are eligible for common law damages.