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Car Accident Lawyers and TAC Claims - Melbourne & Victoria

No matter where you are in Victoria, we are ready to take action. Helping you get the compensation you deserve to right wrong.

Free claim check

Am I eligible to make a TAC claim in Melbourne or Victoria?

Our team of expert motor vehicle lawyers in Victoria will listen to your situation and outline your options based on your injuries and what occurred during the accident.  

The Transport Accident Commission (TAC) provides support for people in Victoria injured in traffic accidents. The scheme is funded by fees attached to vehicle registration and means we don’t have to chase individuals to pay compensation. The TAC scheme covers all accidents that occur on Victorian roads, including those involving non-Victorian residents.

Common accidents that may be eligible for a motor vehicle accident or TAC compensation claim include:

Getting the right legal advice from the start is important. Even if you were at fault, you were a pedestrian, or you don’t have insurance and you’re not at fault, there may be TAC compensation options available. 

Get in touch with us for an obligation-free consultation, so you can get the legal advice you need, specific to your situation.

What can I claim for?

What you can claim depends on the extent of your injuries and the damage that occurred. 

In Victoria, you may be eligible to claim for:

  • Loss of income

  • Hospital and medical expenses

  • Rehabilitation expenses

  • Pain and suffering and loss of enjoyment of life

  • Dependency benefits

How long will it take?

This depends on your injuries, the treatment you’ll need and your recovery.

Strict time limitations apply when lodging a motor vehicle accident claim. Ensuring you get legal advice as soon as possible, after sustaining an injury is crucial.


Ensuring everyone has access to justice is important to us and that’s why we offer our motor vehicle accident services on a No Win, No Fee* basis. This means you won’t have to worry about legal fees unless we receive a successful outcome for you.

*Conditions apply.

Learn more

Injury types

After an accident on the road, it can be difficult to know how the extent of your injuries will affect your life currently and in the future. Our team has years of experience achieving successful outcomes for our clients and we know the best approach to ensure you are compensated for your immediate and possible future pain and suffering you may incur. Common injuries sustained from an accident on the road can include:

Additional claim types

Depending on the circumstances of your claim and what state the incident happened in, you may be eligible for other forms of compensation. Our expert team will closely assess the details and help you understand your claim options.

They could include: 

Preparing for a TAC claim

When preparing to make a claim there are some important steps you need to take.

Reporting the accident

Report the accident to the Victorian police. We can help you do this if you haven’t already. Take photographs or videos of the injury and the location where the injury occurred. Write down what happened to you – including the contact details of any witnesses. Keep any communication that you received from those responsible for your injury.

Medical certificate

Request your doctor to provide a TAC medical certificate outlining your injuries to support your claim.

Contact Shine Lawyers

Find out if you have a claim by using our fast and free online tool, contact us for a no-obligation legal consultation or visit us at our Victorian branches where our friendly staff can assist you. 

Check if you have a claim with our simple, free online tool

I only have a landline

What we will ask:

  • Details about the accident and injuries that may have happened to you or your loved one

  • Basic personal information that is relevant and necessary for your claim

What happens next:

  • Either book a no obligation appointment with a compensation law expert right away or,

  • Speak with our team about your options

What is the TAC claims process?

Report the accident and submit a claim through TAC

  • You have 12 months from the date of the accident to lodge a claim with the TAC.

  • In Victoria, you must first report the accident to the Police and get a TAC medical certificate from your doctor.

  • You can call the TAC on 1300 654 329 to make your claim.

  • Once TAC has approved or denied your claim, get in touch with our team of TAC legal experts. We can assess your situation, help you understand your rights and lay out all your options.

We'll build your case and keep you informed

We will work with you to gather all the documentation and medical evidence required to support your claim. You focus on your recovery, and we’ll take care of the rest whilst always keeping you in the loop.    Once our investigations are complete, we will advise you of the best way forward to pursue your claim.

We’ll use our experience and expertise to develop the best strategy to maximise your benefits

Once we have everything we need, our team will determine the right path for your claim. That will either be an Impairment Benefit claim or a Common Law (if someone was at fault), or both.

Lodging Impairment claims

Once you’ve recovered and your injury has stabilised, we’ll arrange medical examinations and then lodge your claim on your behalf. This will generally take between 6 to 12 months after the accident, and you may be eligible for a lump sum ranging from $9K to $400K.

Lodging Common Law claims

Once we’ve developed an accurate picture of your injuries and their impact on your quality of life, we’ll apply for permission to bring a negligence claim on your behalf. Generally, this takes 10 to 12 months and through this process, you may be eligible for lump sum compensation in relation to your pain and suffering and/or loss of earnings. 

No Win, No Fee*

We do our best up-front to make sure you understand your legal claim, including whether your claim is on our No Win, No Fee* basis.  

*Conditions apply

Learn more

Do you have a claim?

We're here to make the claims process as simple and stress-free as possible.


"It was a weight off our minds. Someone else was looking after it and they were doing a good job. We received what we were entitled to, which will help to restore our dreams and provide for our future."

Hope & Greg's story


What is Compulsory Third Party (CTP) Insurance?

Compulsory Third Party Insurance (CTP) is a compulsory insurance required by all states and Territories in Australia. CTP is typically included with your registration costs but this can vary state by state. CTP covers the cost associated with a claim against someone that caused your injuries or the death of someone else because of a road vehicle accident. This means all motor vehicle accidents with registration are covered by CTP. Due to the complexity, we recommend contacting one of our motor vehicle experts to explore your options further.

Can I access compensation if I don’t have insurance and am not at fault?

Regardless of who’s at fault, if you or a loved one has been injured in a motor vehicle accident, it’s always worth getting in touch to gain proper legal advice. TAC Claims also provides support for all road injuries in Victoria.

At Shine, we have a specialised team who handle claims for “at fault” drivers so you can be sure that you are getting the best advice.

For more information about not at fault and no insurance claims, visit this page.

Is there a TAC lawyer near me?

Whether you’re travelling near Geelong, Ballarat, Melbourne or anywhere within Victoria, Shine Lawyers can help. With more than 40 branches across Australia and 1000+ team members, location is no barrier when it comes to accessing Shine Lawyers legal advice and support.

If you’d like to speak to our motor vehicle accident team in person, you can see our full list of locations here.

If you aren't able to find a location near you, we can easily arrange an obligation-free virtual appointment or discuss meeting you at a location that’s comfortable and convenient for you.

Why trust Shine to be my motor vehicle accident lawyers?

We have helped thousands of Australians right wrong and access more than $1 billion per year in entitlements and compensation through our expert services. 

95% of the cases we represent are settled without the stress of going to court. We offer access to affordable legal advice including on a No Win, No Fee* basis and an obligation-free initial consultation so you can understand your rights and know where you stand. 

*Conditions apply

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