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ISG Management Class Action

In November 2018, Shine Lawyers filed a class action against ISG Management Pty Ltd (ISGM), a subsidiary of Tandem Corporation, on behalf of telecommunication workers who, between 2011 and 18 June 2020, suffered financial losses after entering into sub-contracting arrangements with ISGM.

What is the ISG Management Class Action about?

ISG Management Pty Ltd (ISGM) is a workforce management company that holds contracts with Telstra, Foxtel and NBN Co amongst others. ISGM is a subsidiary of Tandem Corporation, one of Australia’s largest private companies.

Shine Lawyers allege that, between 2011 and 18 June 2020, ISGM misrepresented the true nature of their engagement with thousands of telecommunication technicians in breach of the Commonwealth Fair Work Act (2009) (FWA). The central question in the case is whether telecommunication workers who purportedly entered into sub-contracting arrangements with ISGM were actually employees of ISGM.

If you have suffered losses due to the alleged misrepresentations of ISGM you may be entitled to compensation. Our class action lawyers have launched this class action against ISGM on behalf of thousands of telecommunication workers, including vulnerable unemployed, homeless and indigenous Australians, and can advise you of your legal rights and options.

Notice Preview


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How to register for the ISG Management Class Action

Shine Lawyers are encouraging all telecommunication workers who, between 2011 and 18 June 2020, provided telecommunications technician services to ISGM, purportedly as independent contractors, to register their interest in participating in the claim.

Ready to sign up? Please click on the button below to access the registration form.

Case Documents

Further Amended Originating Application.Second Further Amended Statement of Claim.Amended Defence.Reply.Cross Claims.Opt Out Notice.Important Notice To Group Members Issued By Order Of The Federal Court Of Australia.

Contact Us

If you have any questions or require any assistance in registering for the class action, please contact our ISG Management Class Action team on 1800 325 172.

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Who is Shine Lawyers’ Class Action team?

Shine Lawyers’ Class Action team includes some of the firm’s most experienced solicitors and support staff. The team includes:

Common Questions

To be eligible to participate in the claim you must have, in the period between 2011 and 18 June 2020, been engaged by ISG Management Pty Ltd (ISGM), purportedly as an independent contractor, to provide services as a telecommunications technician.

If you wish to register your interest in joining the ISG Management Class Action, simply click the ‘Register Now’ button at the top of the page and fill out the simple web form.

You are not, and will not be, liable for any “out of pocket” legal costs by joining the class action up to and including the initial trial. The costs of the class action are being covered by a third party litigation funder, Litigation Lending Services (LLS) and Shine, up to and including the initial trial.

In return for funding the action, LLS expects to receive, after reimbursement of all disbursements and expenses paid, a ‘success’ fee, which is a percentage of any settlement or judgment sum. The amount LLS receives will first need to be determined by the Court as fair and reasonable.

In the event that the action is unsuccessful, group members will have no liability to pay legal costs. LLS has also agreed to pay any adverse costs order, in the event the proceedings are unsuccessful and the Court orders the Applicant to pay ISGM’s costs. LLS will also meet any security for costs requirement.

At this stage, it is impossible to provide an accurate figure of what each group member can expect to receive. This is due to a variety of factors.

The exact methodology used to assess your loss has not yet been determined. However, telecommunication technicians who worked with ISGM between 2011 and 18 June 2020 may be able to claim the following against ISGM:

  • Benefits they would have been entitled to if they were treated as employees;
  • Expenses incurred as a result of ISGM’s misrepresentation; and
  • Monetary penalties.

Our legal team are confident that the case has good prospects of success. However, litigation is inherently risky and it is not possible to predict the outcome, or how long the case will take.

Due to the size of each individual claim, the costs of running this action as an individual would quickly exceed the potential damages recoverable. As each group member’s claim involves many common questions of fact and law, running this action as a class reduces the average cost of litigation to a client by only addressing the common issues once at trial, instead of multiple times.

Three criteria need to be fulfilled for a class action to take place:

  1. There must be 7 or more people claiming;
  2. The claims must arise out of the same, similar, or related circumstances; and
  3. The claim must relate to at least one common issue of law or fact.

The class action against ISGM is being led by Vicky Antzoulatos, Practice Leader – Class Actions. Vicky has over 20 years’ experience running large and complex multiparty legal disputes including class actions, in Australia. Vicky is being assisted by a team of experienced class action lawyers.

Click here for more information on Shine Lawyers' Class Action expertise.