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ISG Management Class Action

In November 2018, Shine Lawyers filed a class action against ISG Management Pty Ltd (ISGM), a subsidiary of Tandem Corporation, on behalf of telecommunication workers who, between 2011 and 18 June 2020, suffered financial losses after entering into sub-contracting arrangements with ISGM.

What is the ISG Management Class Action about?

ISG Management Pty Ltd (In Liquidation) (ISGM) is a workforce management company that has held contracts with Telstra, Foxtel and NBN Co amongst others. ISGM is a subsidiary of Tandem Corporation.

In November 2018, Shine Lawyers filed a class action against ISGM on behalf of telecommunication workers who, between 2011 and 18 June 2020, may have suffered financial losses working for ISGM (including under what may have been described as sub-contracting arrangements), in particular loss of employment entitlements.


On 1 July 2021, ISGM, its parent company, Tandem Corporation and a number of related companies were placed into voluntary administration by their directors. Arising from the administration, on 7 July 2021, the Federal Court of Australia ordered that the present court orders, for the preparation of the hearing of the case, be suspended.

Administrators' Report

On 29 July 2021, the administrators released their report to creditors. The report sets out the results of the administrators’ investigations into the affairs of ISGM, and the options available to creditors of ISGM. A copy of the report is attached or can be accessed via the website


On 5 August 2021, the administrators held the second meeting of creditors. At the meeting, a vote of creditors took place, resulting in the relevant companies, including ISGM being placed into liquidation (meaning its assets will be ‘realised’ for the benefit of creditors and the company will be ‘wound up’). Matthew Caddy and Keith Crawford of McGrathNicol were voted to be appointed as Joint and Several Liquidators.

What this means for ISGM Group Members

If you are a Group Member of this class action, you are considered a creditor and have the opportunity to submit your claim to the liquidators for consideration in the distribution of any payments the liquidators may determine to make.

In order to have your claim considered by ISGM’s liquidators, you must submit a Proof of Debt to substantiate your claim. By submitting a Proof of Debt, you will make your claim known to the liquidator, and become entitled to receive information and updates, including reports about the affairs of the company, the progress of the liquidation and the options available to creditors.

You may also be eligible to access the Fair Entitlements Guarantee (FEG) Scheme, which provides financial assistance to cover unpaid employment entitlements to eligible employees who lose their job due to the liquidation or bankruptcy of their employer, if you provided services to ISGM between 1 January 2021 and 30 June 2021. By completing the registration form linked below, we can assess your eligibility to access the FEG Scheme and if applicable, support you in completing the FEG Scheme application, as well as provide assistance through the FEG application process.

Offer of Shine Lawyers' support

Shine Lawyers is able to:

  • Represent and support you through the liquidation process by preparing and lodging Proofs of Debt on your behalf;
  • Assist you through the Fair Entitlements Guarantee (FEG) Scheme application process (if you are eligible).

If you would like Shine Lawyers to assist you please click the 'Register' button below and fill out the registration form.

How to register with Shine Lawyers

To register with Shine Lawyers, please click the 'Register Now' button below and fill out the registration form.

Alternatively you can contact the liquidator directly to obtain a copy of the Proof of Debt from which you can complete and submit to the administrator yourself by visiting or emailing [email protected].

Contact Us

If you have any questions or require any assistance in registering with Shine Lawyers, please contact our ISG Management Class Action team on 1800 325 172.

Case Documents

Further Amended Originating Application.Second Further Amended Statement of Claim.Amended Defence.Reply.Cross Claims.Administrators' Report

Shine Lawyers' ISG Management Class Action Team

The ISG Management Class Action Team includes some of the firm’s most experienced solicitors and support staff. The team includes: