We think you are in Victoria. If not please click 'Change'

In your state, you are required to confirm you wish to access this information. Please enter 'QLD' or 'WA' in the field below to continue.

No thanks

What to look for in Contents Insurance


Will Barsby Written by:
Will Barsby
National Special Counsel - Consumer Dispute Resolution

Australians are chronically under-insured. In fact only 1 in 5 of us has enough cover to replace our belongings and our homes if we lost everything in a fire or a flood.

People who rent their homes are even less likely to have ANY insurance at all. Research from the Insurance Council of Australia found around 63 percent of renters do not even have contents insurance. Most people choose their insurance based purely on the price of the premium rather than quality of the policy. And 68 percent of us just guess how much our belongings are worth rather than getting proper valuations.

Insurance is costly but it is your fall back when something terrible happens.

Our advice when searching for the right insurer is:

  • Read the fine print and check what your policy actually includes or excludes
  • Update or adjust your policies as life changes or you buy new items
  • Shop around – ask for a discount because you have a dog or you work from home; there are many things that can help lower your premiums.

How to protect yourself in the event you need to make an insurance claim:

  • Take photos of items and receipts and store them in the cloud or many companies have phone apps to keep a record of your insured belongings
  • Take photos and video damage as it happens or soon after – but before cleaning up (you’d be surprised how often people clean up without thinking to document the damage!)
  • Check your policy covers risk in your area, so if you live in a flood zone or bushfire area, does your policy includes or specify that?
  • You should regularly update your policy as you have new items or circumstances change

If you are a tenant in a rental home some items might be covered by your landlords insurance. Contact the tenants authority in your state for clarification.


Home Insurance Infographic

Written by Will Barsby on . Last modified: February 5, 2018.

Join the discussion

Share this article:

There are 0 comments. Be the first!

The battle continues for shark attack victim Glenn Dickson

In February, Cairns local and expecting-father Glenn Dickson was doing what he loved – spearfishing with friends. However, when he jumped into the water near Hitchinbrook Island, his life changed forever. Glenn was viciously attacked by a shark and lost his left leg, losing consciousness and technically dying six times. Miraculously, Glenn survived. It was […]

Read more

Life insurance loopholes: How well do you know your policy?

There is no doubt that superannuation funds in Australia shamelessly fight for your membership. Given Australians’ retirement pooled savings have exceeded over $2 trillion, it comes as no surprise that the television, radio and internet are flooded with enticing advertisements from the superannuation sector. With employer contribution rates increasing since 2014, this fund of retirement […]

Read more

Call Us Now

Our friendly consultants are available to talk Monday to Friday, 8:15am to 6:00pm AEST.

1800 618 851

Live Chat

Chat with Shine Lawyers through the livechat system without leaving your computer. No downloading, completely private and best of all - it's easy to use.

Start a live chat now

Enquire Now