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Potentially lethal cable recalled from Australian homes


Electrical retailers across Australia are recalling a common brand of electrical cabling following the news that thousands of Australian homes were fitted with the potentially lethal devices.

The Infinity cables have failed to comply with the ageing requirements of the electrical safety standard and the Australian Competition & Consumer Commission (ACCC) has established that there is a significant risk that the cables may prematurely become brittle and break if disturbed with the potential to cause electrical fires. The faulty product was sold from 2010 to 2013 throughout most states and territories in Australia, excluding the Northern Territory.

ACCC deputy chair Delia Rickard has stated that the recall taskforce had obtained an initial estimate indicating that the recall would cost close to $80 million, with the average cost of rewiring a house starts at around $3,500 -$8,000.

The cable was imported from the Chinese manufacturers by Sydney-based Company, Infinity Cable Co, which is now in liquidation. Due to Infinity Co being in liquidation the task of co-ordinating the recall has fallen upon the ACCC and through their directive the resellers of the cable.

The major national retailer of the cable, among many others, is Masters. Masters is a wholly owned subsidiary by Woolworths and may be required to reimburse electricians or home owners for the work involved in carrying out the recall.

If you have had electrical wiring work carried out on your home or business in the time frame mentioned above, contact the person who did the work to check if these cables were used.


Recall process:

  • If these cables were used, the installer has to come to check whether there is a risk. You should not be charged for this. The installer will not remove the cable at this time.
  • If there is a risk, the installer will contact the supplier of the cable who will arrange for the cable to be replaced. You should not be charged.

Written by Shine Lawyers on . Last modified: September 21, 2017.

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